Personal Banker - Lightwell Downtown Branch Kansas City, MO

Personal Banker

At First National Bank of Omaha (FNBO), we believe that everyone has the potential to positively affect the communities around them. As a Personal Banker at FNBO, you'll have the opportunity to do that every day by getting to know your customers and supporting them on their financial journeys.

At FNBO, we always put the customer first—which drives everything we do. In your role, you will be encouraged and empowered to gain an understanding of your customer's unique needs so you can provide the best recommendations to support their financial well-being. This means doing everything from helping someone make simple transactions to making sure they're saving enough for retirement and everything in between. Within FNBO branches, our branch managers work on the floor with the team and offer in-depth training to help you navigate the best ways to proactively engage with your customers.

We're looking for someone who takes pride in helping people—no matter how big or small the task.

FNBO has been privately held for more than 160 years, and we believe in doing what's right for our customers and the communities we serve. We strive to always have a supportive, team-based atmosphere where we celebrate our wins and genuinely enjoy what we do. We are committed to always acting with respect, integrity, and inclusivity.

Primary responsibilities include:

• Make every customer feel welcome in your FNBO branch
• Help customers with transactions like deposits and withdrawals
• Gain an understanding of your customer's unique financial needs
• Make personalized recommendations to support them
• Help guide your customers toward greater financial well-being
• Deepen your relationship with customers through outreach
• Comply with all bank policies, regulations, and laws

Benefits and perks include:

• Competitive pay and an incentive plan for helping clients
• 401(k) match
• Paid time off and paid holidays
• Medical/Dental/Vision/Life/Disability/Flex Plans
• Employee Wellness Program
• Career development training and coaching
• Tuition Assistance Program
• Employee banking benefits and other discounts
• Culture of recognition and rewards from executive leadership/managers/peers/business partners

The ideal candidate for this role:

• Outgoing and enjoys engaging with people
• Friendly with a positive attitude
• A solution-oriented critical thinker
• Excited to learn and take on new challenges
• A team player
• Motivated to do what's right
• Collaborative and supportive

Qualification requirements:

• High School Diploma or GED
• Bachelor's degree or equivalent work experience preferred
• Retail banking experience preferred

Work environment:

It is anticipated that the incumbent in this role will work onsite at the posted location. Our onsite environment fosters innovation, mentorship, and a vibrant culture where ideas flow freely and relationships flourish. As part of our team, you'll experience the energy of our collaborative spaces designed to support your professional growth while working alongside talented colleagues who inspire excellence daily. Please note that work location is subject to change based on business needs.

Compensation and benefits overview:

Starting pay for Personal Banker positions is $22/hour. Final compensation offer to candidate may vary from posted hiring range based upon significant lending experience, education, and/or skill level.

We offer a variety of benefits designed to keep you and your family physically and financially healthy. Not only do we offer a competitive salary and work-life balance, we offer benefits to match your needs:

• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Time Off Programs
• Health Savings Account (HSA)/Dependent Care
• Employee Banking
• Growth Opportunities
• Tuition Assistance
• Short-Term/Long-Term Disability Insurance

Job number: R-20261009

Registration requirement:

This position requires S.A.F.E. Act registration with the Nationwide Mortgage Licensing System (NMLS). Qualification requirements include meeting applicable financial responsibility, character, credit fitness, and criminal background standards. Successful candidates must meet ongoing regulatory requirements including acceptable background investigation and credit report results.

Equal opportunity & belonging:

FNBO believes that the quality of our employee experience is at the heart of our customer experience. One key pillar of our intended employee experience is Belonging. Belonging means we are committed to fostering a workplace culture where employees of all backgrounds feel valued, recognized, and empowered to be their authentic selves—no matter their role or where they are in their journey.

FNBO is an equal opportunity employer for all employees and applicants and makes employment decisions without regard to status or identity.