Ophthalmic Assistant-Franklin,TN

Ophthalmic Technician

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.

Job Summary:

Performs basic ophthalmic work up for new and return patients under regular guidance. Provides general clinical support such as performing visual fields or other patient testing.

Key Responsibilities:

• Provides basic ophthalmic workup and testing with supervision.
• Assists faculty, residents and technical staff with daily clinical needs as directed.
• Interacts with the patient in a professional manner using AIDET techniques.
• Maintains clean working environment, stocked rooms, equipment, and EOC guidelines.

Technical Capabilities:

• Ophthalmology (Fundamental Awareness): Has limited experience, training or direct exposure working with ophthalmology.
• Ophthalmic Disorders (Fundamental Awareness): Has limited experience, training or direct exposure working with ophthalmic disorders.
• Ophthalmic Testing (Fundamental Awareness): Has limited experience, training, or direct exposure working with ophthalmic testing.
• Customer Service (Fundamental Awareness): Demonstrates an awareness of the need for good customer relations. Asks questions to identify customer's needs or expectations. Understands the need to provide ongoing dialogue with and service support to the organization's customers. Understands the distinction between direct customer and ultimate consumer. Demonstrates an orientation and sensitivity to customer service. Prohibits personal emotions from interfering and influencing customer responses.

Core Accountabilities:

• Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance.
• Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems.
• Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job.
• Team Interaction: Provides guidance to entry level co-workers.

Core Capabilities:

• Supporting Colleagues: Develops Self and Others: Continuously improves own skills by identifying development opportunities. Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas. Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner.
• Delivering Excellent Services: Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service. Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support.
• Ensuring High Quality: Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department.
• Managing Resources Effectively: Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error.
• Fostering Innovation: Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work.

Position Qualifications:

• Responsibilities: Less than 1 year
• Education: High School Diploma or GED

This role offers the opportunity to make a meaningful impact within Vanderbilt Health, supported by a comprehensive benefits package which may include health, disability, retirement and/or wellness offerings to enhance your well-being and professional growth.

Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.