B-Level Technician

Job Description

Job Description

Reports To: Service Manager/Shop Foreman

The B-Level Technician is responsible for performing intermediate-level diagnostics, repairs, and maintenance on commercial trucks. This role bridges the gap between entry-level and master technicians by handling more complex repairs while continuing to develop expertise in engines, drivetrains, electrical systems, and hydraulic components . The B-Level Technician works efficiently to minimize vehicle downtime and supports the A-Level Technicians in advanced repairs when needed.

• Perform medium to complex repairs on engines, transmissions, brakes, suspension, and electrical systems.

• Diagnose check engine lights, sensor failures, and electrical issues using diagnostic tools.

• Repair and replace belts, hoses, radiators, alternators, starters, and batteries .

• Conduct basic driveline and powertrain repairs , including clutches and differentials.

• Assist A-Level Technicians with major engine and transmission overhauls .

• Perform DOT inspections and ensure vehicles meet federal and state compliance.

• Conduct preventive maintenance services such as oil changes, fluid exchanges, and filter replacements.

• Identify and document potential issues before they lead to major failures .

• Repair and replace air and hydraulic brake components .

• Perform alignment adjustments, steering, and suspension repairs .

• Replace and adjust clutches, U-joints, wheel bearings, and seals .

• Diagnose and repair lighting, wiring, and battery systems .

• Perform DPF (Diesel Particulate Filter) regeneration and basic aftertreatment troubleshooting .

• Work closely with A-Level Technicians, service advisors, and parts staff to complete repairs efficiently.

• Maintain a clean and safe workspace , following OSHA and dealership safety guidelines.

• Keep accurate repair records and documentation for warranty and customer records.

• Proven experience as a B-Level Diesel Technician or equivalent role

• Strong proficiency in anti-lock brakes, chassis electrical systems, cylinder head R&R, drivetrain repair, and fuel systems

• Ability to perform general troubleshooting, mechanical and electronic engine work, and drivetrain rebuilds

• Working knowledge of Cummins and Eaton systems with completed online and instructor-led training preferred

• Must maintain state certifications and demonstrate progress toward OEM hands-on and web-based training completion

• CDL preferred

• Strong problem-solving, time management, and organizational skills

• Proficient in reading service manuals, wiring diagrams, and diagnostic data

• Team player with a positive attitude and commitment to continuous improvement

• Valid driver’s license and acceptable driving record

• Ability to lift up to 75 pounds and perform physically demanding tasks

• Frequent standing, walking, bending, kneeling, and reaching in and around vehicles

• Ability to work in a shop environment with exposure to noise, fumes, and moving mechanical equipment

• Comfortable working in a range of temperatures (shop bays, outdoor yard, test drives, etc.)

• Must be able to safely operate diagnostic tools and shop equipment

• Must wear required personal protective equipment (PPE) such as safety glasses, gloves, and steel/composite-toe boots

White’s International Trucks invests in your success—on and off the job. Our comprehensive benefits package for full-time employees includes:

• Medical, Dental, and Vision Insurance (multiple plan options)

• Health Savings Account (HSA) with company contribution

• Flexible Spending Account (FSA) options

• 401(k) with Company Match – 50% match up to 6% of contributions

• Company-Paid Basic Life Insurance with AD&D coverage

• Short- and Long-Term Disability Plans available for purchase

• Optional Supplemental Insurance (Critical Illness, Accident, Hospital Indemnity, additional Life coverage)

• Paid Vacation, Sick Leave, and Holidays

• Uniforms Provided and annual boot reimbursement

• Paid training and certification incentives through our Technician Roadmap

• Expense card, vehicle allowance, or mileage reimbursement (varies by role and region)

• Opportunities for career growth and advancement to A-Level Technician and leadership roles

• Supportive, family-driven culture centered on safety, teamwork, and long-term success