BDC Service Agent

BDC Service Agent

Hunter Auto Group is looking for a motivated Service BDC Agent to help support our growing service department. This role focuses on helping customers schedule service appointments, answering incoming calls, and following up with customers to keep their vehicles maintained.

If you enjoy talking with people, staying organized, and working in a fast-paced environment, this is a great opportunity with stable income, strong benefits, and opportunities for advancement within the company. We offer a strong benefits package and a compensation plan designed to reward performance.

Benefits include:

• 401K with company match
• 100% paid medical insurance option
• Medical, dental, and vision coverage
• Paid holidays and Paid Time Off
• Life insurance
• Short and long-term disability
• Company events and employee appreciation activities

Hunter Auto Group is committed to promoting from within whenever possible, and many of our employees grow into leadership or other roles within the company.

What You'll Do:

• Answer incoming customer calls and schedule service appointments
• Make outbound calls to customers regarding service needs
• Respond to customer inquiries via phone and email
• Enter and maintain accurate customer information in our system
• Communicate with service advisors and internal teams to support scheduling

What We're Looking For:

The ideal candidate is someone who enjoys helping customers and can stay organized in a busy environment.

Qualifications:

Strong communication and phone skills

Comfortable using computers and learning new systems

Ability to handle multiple conversations and tasks throughout the day

Positive attitude and strong work ethic

Ability to work both independently and as part of a team

High school diploma or equivalent required.

At Hunter Auto Group, our mission is to improve the quality of life for everyone at our dealerships.

We operate with four core values that guide everything we do:

Honesty

Continuous Improvement

Strong Work Ethic

Positive Attitude

We are committed to building a workplace where employees can grow professionally while contributing to a team that values collaboration, accountability, and customer service.