Front Desk Concierge
Brown Harris Stevens Residential Management, LLC
Job Title
We seek a friendly and customer service oriented candidate to work at a luxury residential condominium in Manhattan, NYC. Candidate should have at least 5-7 years of exceptional hospitality skills working in the field of residential properties.
Responsibilities
- Responsible for meeting, greeting and directing residents and guests.
- Exceptional customer service.
- Track packages and dry cleaning items.
- Answering calls professionally and assists callers with directions or instructions for the building.
- Maintain a clean work space.
- Receive and process incoming and outgoing laundry, shipments and/or mail/packages.
- Monitor lobby traffic and alert residents to arriving guests and deliveries.
- Keeping the communal areas tidy and providing a security presence on-site.
- Maintain logbooks for visitors and contractors.
- Observe monitors for suspicious activities.
- Keep track of keys when needed.
- Assist management with request for residents.
- Must look professional and display a positive attitude.
- Strong interpersonal skills, as this job requires frequent interaction and communication with building residents and guests.
- Understands customer service.
- Prior experience working in a customer service industry.
- Reliable, highly organized, attention to detail, courteous, friendly, professional and amiable.
- Eager to learn and take on responsibilities.
Vacancy posted 1 day ago
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