Managing Solution Architect

ServiceNow Senior Program / Project Manager? Remote RoleManaging Solution Architect ServiceNow Senior Program and Project Manager Client is seeking a skilled ServiceNow Senior Program / Project Manager with strong customer relationship skills and knowledge of ServiceNow leading initiatives and related experience to join our dynamic solutions team. Candidates may be based in USA.Role and Accountabilities:This opportunity will suit a motivated Senior Program / Project Manager with a demonstrated record of leading ServiceNow initiatives and successfully building client relationships and contributing to account growth and health.The successful candidate(s) will be responsible for, but not limited to, the following duties:Manage the full lifecycle of the ServiceNow implementation project, from initial planning and design to deployment and post-implementation support.Develop detailed project plans, including scope, timelines, resource allocation, and budget management.Lead and motivate project teams, ensuring effective collaboration and communication across various departments and technical disciplines.Implement project management best practices, utilizing both Agile and Waterfall methodologies as appropriate.Proactively identify project risks and issues, developing and implementing effective mitigation strategies.Ensure that the project meets all quality standards and aligns with the clients business objectives and IT strategy.Co-Leading Project Managers for Financials, Budgets, ResourcesCo-Leading Governance for multiple projectsQualifications: Skills and Experience Requirements:Bachelors degree in IT, Business, or a related field.Professional certifications such as Project Management Professional (PMP), Certified Scrum Master (CSM), and ServiceNow certifications are preferred.A minimum of 4-6 years of experience in project management, with specific experience in managing ServiceNow implementations.Strong knowledge of project management principles, methodologies, and tools.Experience in managing end-to-end IT service management projects, including system migrations and integrations.Excellent organizational, communication, and leadership skills, with the ability to handle multiple tasks simultaneously under tight deadlines.Familiarity with ITIL processes and a solid understanding of IT infrastructure and operations.Strategic Portfolio Management (SPM) expertiseAbility to lead SPM workshops, gather requirements, and create user storiesPreferred:Excellent analytical and problem-solving skillsExcellent verbal and written communication skillsStrong presentation development and Customer Presentation skillsSuccessful teamwork experience & demonstrated leadership abilities.There's never been a more exciting time to work at - we are currently going through an unprecedented period of transformation and growth, adapting to what the world around us now demands.This transformation builds on our long-standing heritage of being the trusted technology partner of choice for many and will ensure that we continue to work intimately with both existing and new customers.Our focus now is ensuring we address the challenges of those customers in todays FAST IT and digitally focused technology landscape.The opportunity to architect, design and build ServiceNow solutions to multiple sectors both with our existing client base and new customersUnrivalled investment and training in you and your careerStimulating environment offering ongoing learning opportunitiesMetasys Technologies is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.