Alumni Manager

About Ascend

Ascend is Brooklyn's premier K-12 public charter network, committed to graduating high-achieving students who have access to boundless choice in their futures -not only through college acceptance, but through meaningful preparation for career readiness and thriving adult lives .

Across our schools, we pair rigorous academics with strong systems, supportive adult culture, and a deep belief in students' brilliance and potential. Our work is grounded in the understanding that preparing students for long-term success requires excellence in instruction, intentional culture-building, and disciplined execution at every level of the organization.

At Ascend, adults are held to high standards because our students deserve nothing less. How we teach, lead, collaborate, and make decisions every day directly shapes the opportunities our students will have tomorrow.

Join us in shaping learning environments where curiosity is nurtured, excellence is the norm, and every student is prepared for a lifetime of boundless choice.

About the Role

The Alumni Manager owns the strategy and execution of Brooklyn Ascend High School alumni persistence and completion outcomes. This role ensures that graduates not only matriculate to postsecondary pathways but also persist and complete them. The Alumni Manager operates as a data-driven program leader, building systems, partnerships, and interventions that drive measurable alumni success.

Core Responsibilities

Alumni Outcomes and Persistence Management

• Own alumni persistence and completion outcomes, including year-to-year retention, GPA benchmarks, and credit accumulation
• Analyze alumni data to identify trends, risks, and gaps; translate insights into targeted action plans
• Provide regular, action-oriented updates to Pathways leadership on alumni progress and key levers

Caseload Management and Advising

• Manage a caseload of alumni with differentiated support based on level of need
• Conduct consistent outreach and interventions to ensure accountability and progress
• Maintain strong relationships with alumni through structured and strategic communication

Postsecondary Navigation and Support

• Advise alumni on course selection, major decisions, academic standing, and long-term planning
• Support financial aid processes, including renewals, appeals, and scholarship opportunities
• Guide alumni through transfer processes when appropriate
• Connect alumni to campus resources and ensure utilization of support systems

Systems and Data Management

• Maintain accurate and up-to-date alumni data systems, including enrollment status, GPA, and persistence indicators
• Track all outreach, interventions, and outcomes to ensure visibility and accountability
• Build systems that enable efficient monitoring of alumni progress and program effectiveness

Partnerships and External Engagement

• Build and maintain relationships with college staff, including advisors, financial aid officers, and support program personnel
• Advocate for alumni by leveraging institutional partnerships
• Identify and share external opportunities, including internships, summer programs, and career pathways

Programming and Alumni Engagement

• Plan and execute alumni programming such as Alumni Days, workshops, and communications campaigns
• Develop systems to maintain strong alumni engagement and connection to the school
• Use programming strategically to address common barriers to persistence
• Ensure consistent and high-quality communication with alumni and families

Qualifications

• Bachelor's degree required
• Master's degree in education, counseling, or a related field preferred
• 3-5 years of experience in college counseling, alumni support, or postsecondary advising
• Demonstrated success supporting students through college persistence and completion
• Strong data management and analysis skills

Skills and Traits

• Demonstrates an entrepreneurial mindset by taking full ownership of alumni outcomes, building systems from the ground up, and proactively identifying and solving gaps with urgency and resourcefulness
• Results-driven with a strong sense of ownership over outcomes
• Strong relationship builder with the ability to engage and influence alumni and stakeholders
• Highly organized with the ability to manage multiple priorities and systems
• Proactive problem-solver who uses data to inform decisions
• Strong communication skills across students, families, and external partners

Compensation

The salary for this position begins at $70,000. Salaries are determined using an equitable compensation scale that accounts for years of experience and levels of attained education.

Location & Work Arrangement

Brooklyn, NY

This is a full-time, in-person role requiring daily presence on campus and participation in school-wide programming and faculty collaboration.