Order Puller

Order Puller

USA Industries, LLC. (USAI) is an ISO 9001:2015 certified, American manufacturer. USAI exists to rapidly deliver essential products and innovative solutions to its customers. The company specializes in the design, production, and supply of Piping Isolation & Testing Products, Flow Measurement Products, Heat Exchanger Tools, and Tube Plugs. Our products are critical to safe and effective construction, maintenance, and repair of piping systems and heat transfer equipment found in refineries, petrochemical and chemical plants, power plants, and other industrial processing and commercial facilities throughout the world. We support our customers 24/7/365 during their construction projects, turnarounds, shutdowns, routine maintenance, and emergency repairs. USA Industries boasts an established product line, multiple patents, in-house engineering/design, state-of-the-art machines, and unrivaled customer service.

At USA Industries, we believe an accountable workplace is built upon a foundation of trust. We support one another and value open, honest communication. We meet the needs of each other and our customers through collaboration and creative solutions.

USAI differentiates itself as a leading designer, manufacturer, and supplier through the innovation, responsiveness, and professionalism of its employees. At USAI, each employee brings unique ideas and experiences to the organization while gaining new, valuable knowledge and skillsets. Every individual at USAI is an integral part of a unified team, focused on continuous growth of the organization under its mission, vision, and values.

Job Summary: As an Order Puller at USA Industries, you will serve as an essential member of our operations team, responsible for efficiently and accurately fulfilling customer orders. Your primary role involves retrieving products from our warehouse inventory based on customer orders and ensuring that they are prepared for shipment in a timely manner.

In this fast-paced environment, your attention to detail and organizational skills will be key as you work to meet daily order fulfillment targets. You will collaborate closely with other warehouse staff to maintain inventory accuracy and streamline the order fulfillment process. As an Order Puller, you will also play a crucial role in maintaining a safe and orderly warehouse environment, adhering to all safety protocols and procedures. Your ability to work effectively in a team setting and communicate clearly with supervisors and coworkers will be essential to ensuring smooth operations.

Joining USA Industries as an Order Puller offers not only the opportunity to contribute to our commitment to exceptional customer service but also the chance to be part of a company that values teamwork, integrity, and continuous improvement. With support and training provided, you will have the opportunity to develop your skills and grow within our organization while making a meaningful impact on our success.

Job Duties and Responsibilities:

• Embrace and exemplify company's core values of Trust, Support, Communication, Collaboration, and Creative Solutions.
• Review and understand pick lists provided by senior order puller or management, ensuring clarity on order requirements and specifications.
• Pull orders from warehouse inventory accurately and within designated timeframes to meet customer delivery expectations.
• Inspect parts for both aesthetic and dimensional accuracy, ensuring that only high-quality products are prepared for shipment.
• Follow instructions from area lead or management to prepackage parts as necessary, ensuring proper packaging and labeling according to company standards.
• Safely operate forklifts in narrow aisles and tight quarters, adhering to company safety policies and procedures to prevent accidents or damage to inventory.
• Use scales, tape measures, and calipers to verify product accuracy, maintaining precision in order fulfillment processes.
• Enter inventory movement transactions accurately and promptly into PC-based programs and handheld scanning equipment, ensuring proper documentation and record-keeping.
• Produce, print, and apply labels on parts accurately and efficiently, ensuring clear identification and tracking throughout the shipping process.
• Maintain a clean and organized work area to promote safety, efficiency, and ease of access to inventory.
• Communicate clearly and effectively with coworkers and other departments to coordinate order fulfillment activities and address any issues or concerns that may arise.
• Conduct periodic stock checks and part counts as needed to ensure inventory accuracy and identify any discrepancies for resolution.
• Monitor inventory levels and notify appropriate personnel when stock levels are low, assisting with replenishment activities as needed to maintain adequate inventory levels.
• Transfer received items to appropriate storage locations.
• Collaborate with shipping personnel to prepare orders for outbound shipment, including packing items securely and staging orders for pickup by carriers.
• Identify opportunities for process improvements in order fulfillment procedures, suggesting and implementing changes to increase efficiency and productivity.
• Assist in training new hires on order pulling procedures, safety protocols, and company policies to ensure they are equipped to perform their duties effectively.
• Execute various tasks, as assigned by your manager, supervisor, or company officer, whether within your standard duties or as requested beyond regular responsibilities.

Qualifications:

Education:

• High School diploma or equivalent required.

Work Experience:

• 6 months – 1 year of order pulling or warehousing experience in a manufacturing environment preferred.

Skills:

• Proficient PC skills (email, scan & upload documents, internet, Microsoft Office, etc.), including warehouse management and inventory software.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with team members, other departments, and customers.
• Forklift certified or ability to obtain certification.
• Utilize tools for measurements and counting (tape measure, weight & count scales, etc.).
• Proficient in multitasking, effectively managing multiple tasks and priorities concurrently.
• Willingness to work weekends and overtime hours, with flexibility to accommodate varying schedules.
• Available for on-call duty as scheduled, demonstrating readiness to respond to work-related needs outside of regular hours.

Physical Requirements:

• Ability to lift, climb, bend, stoop, push and pull.
• Continuous standing and/or walking.
• Moderate physical effort- working frequently with average weights of ten to fifty pounds or continuously with lighter weights.
• Good eye/hand/foot coordination.
• Ability to work in cold, hot and/or dusty environment, with noisy conditions.