Patient Access Representative

PATIENT ACCESS REPRESENTATIVE - PART TIME

Position Summary :

Registration/Patient Access: Responsible for the greeting and directing of the patient, patient identification and collecting accurate financial information.

1. Registration and verification of patient insurance and demographic information.

2. Adheres to all third-party payer regulations.

3. Identifies and collects patient payments.

4. Answers telephone and provides information.

5. Meet all documented performance standards for productivity and quality.

Essential Functions and Responsibilities:

1. Completes all assigned tasks and responsibilities of Patient Access Representative I accurately and in a timely manner.

2. Responds promptly, professionally and courteously to all customers' needs.

3. Cooperates and communicates effectively with all McLaren Health Care team members.

4. Contributes to continuous quality improvement efforts.

• High School Diploma or GED

• Minimum 6-month of Patient Access, Medical Billing or Customer Service work experience

• Proven skills in Microsoft Office, specifically Excel and Word, Window based applications, and 10 key calculators