SHIPPING AND RECEIVING ASSOCIATE

Warehouse Position

USCS is dedicated to advancing, innovating, and serving companies seeking "Best in Service", facilities, and logistics in the cold chain. We are an employee-focused, equal opportunity employer and would love to have you join our team.

The Job Details:

• Communicate effectively with carriers and other contacts regarding the inbound and outbound movements of their product.
• Expected to have a full picture understanding of how to enter product into the WMS, how product is stored, and shipped out of the facility.
• Engage with drivers and verify driver identification in order to assign them dock doors and ultimately check the drivers in and out.
• Responsible for knowledge of product location within the warehouse to effectively assign dock doors.
• Effectively communicate any issues to the warehouse so they can plan accordingly.
• Accurately enter data into the system from the carrier/customers paperwork to properly process inbounds.
• Generate the bill documentation, ensure the carrier reviews the paperwork, and confirm the driver has all the correct paperwork for the load with the correct destination.
• Must report overages, shortages, defective materials or questionable conditions as per the customer's requirements to the department supervisor and note on carrier/customer documentation.
• Responsible for putting all necessary information regarding appointments including driver's paperwork, seal, trailer number etc.
• Act as the final check point for order completion and accuracy prior to releasing the driver.
• Responsible for identifying extra charges for pallets, overtime, labor etc. and collecting appropriate charges from the driver.
• Assist Customer Accounts with the posting of inbound and outbound shipments.
• Maintain professional relationships with carriers and customers.
• Act as a Welcome Center Associate and Security Guard when needed including overseeing the complete check in and check out process, trailer verification procedure, checking the yard, and verifying sealed trailers.
• Work effectively outside in order to communicate with drivers.

The Job Specifics:

• Location, Department and Work Hours: Warehouse Hours Vary
• Reports To: Customer Account Supervisor or Manager
• Travel Amount: May Vary
• Job Type, EEO, and Job Code: Full-Time, non-exempt

What We Are Looking For:

Education

• Required: High school diploma, GED, or equivalent

Experience

• Customer service oriented.
• Familiar with and able to interpret packing slips
• Use a WMS to process and track the flow of goods coming and going from the warehouse.

Other Abilities You Will Need to Have:

• May require physical effort associated with using the computer to access information, or standing, walking, using stairs, and lifting needed to carry out everyday activities.
• Stand and walk for extended periods.
• Use hands to handle objects, tools, or controls.
• Attention to detail.
• Effective communication, vision, and hearing are essential for safety and productivity.
• Operate scanners, tablets, radios, phones, computers, and other essential warehouse equipment as required.
• Additional work hours may be requested by management to help manage employee production, projects, and or special events.
• Operate a registered motor vehicle if apart of daily tasks.
• Engage in frequent personal interaction and communication.
• Possess strong arithmetic and reading skills.
• Follow verbal instructions, written instructions, and company policies.
• Be a self-starter, able to work independently and coordinate with others.
• Thrive in a fast-paced environment, managing stress and meeting productivity guidelines.

The Standard Details:

• Maintain a professional demeanor in appearance and communications at all times.
• Participate in staff and/or customer meetings as required.
• Take initiative to prevent non-conformities related to product, process, and quality systems.
• Identify and report any issues related to product, processes, and/or quality.
• Propose and implement solutions through appropriate channels.
• Ensure solutions are effectively implemented.
• Follow posted security procedures at all times while in the building.
• Participate in safety and educational training programs.

What's In It For You:

• 401K and Educational Assistance after 1 year.
• Blue Cross Blue Shield available after 30 days of service, if elected.
• Company Life Insurance.
• A variety of additional benefits and perks.

Additional Information:

• This job description may not encompass all tasks necessary to complete the role.
• Job functions may vary based on the area of operation. This description outlines the most common tasks required for the job.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties.