Program Support Assistant

Job Title

*THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION*

Major duties and responsibilities include but not limited to:

• Supporting fiscal service programs by tracking requests, employee requirements, databases, reports, correspondence, training, travel, and other administrative activities while providing weekly updates to leadership
• Researching files, databases, financial reports, regulations, and other sources to compile information for audits, reconciliations, policy updates, and program activities while ensuring materials are accurate and accessible
• Supporting fiscal service training by developing, obtaining, scheduling, and coordinating training materials, trainers, and sessions
• Monitoring operating programs, training, and KPIs while recommending improvements to leadership to help achieve organizational goals
• Providing comprehensive office support by answering calls, assisting visitors and staff, coordinating contacts and schedules, and responding to routine fiscal service inquiries
• Processing and preparing correspondence, reports, memoranda, presentations, mail, inquiries, and meeting minutes while conducting research and maintaining accurate documentation
• Maintaining organized electronic administrative filing and tracking systems for office and personnel records in accordance with hospital policies
• Maintaining the fiscal SharePoint site, records, calendars, meetings, telework schedules, and employee personnel folders while ensuring records are properly managed according to VA guidelines
• Ensuring accurate employee time and leave records, advising staff on leave regulations, and verifying payroll-related authorization and timecard documentation
• Processing travel requests, verifying documentation, arranging cost-effective official travel, and calculating reimbursable mileage according to federal regulations
• Managing fiscal service procurement by preparing purchase requests and orders, maintaining records, ensuring funding and regulatory compliance, and resolving purchasing issues with vendors and stakeholders
• Performing other related duties as assigned

Work Schedule: Monday to Friday; 08:00 a.m. to 04:30 p.m.

Recruitment & Relocation Incentives: Not authorized

Critical Skills Incentive (CSI): Not approved

US Department of Veterans Affairs