Information Services Specialist II

Information Services Specialist II

Are you interested in helping students achieve their goal of a college education? Are you looking for a rewarding opportunity in higher education that provides a hybrid work schedule and comprehensive benefits package with employee tuition assistance? If so, apply now to join our team! The Information Services Specialist II performs enrollment processing to accept, prioritize, identify, verify, image and index student documents received via electronic transmission or postal mail for campus departments in a timely and accurate manner, using University Admission, Registrar and Financial Aid guidelines.

Minimum Education and Experience - Associate's degree and three years of work experience. An equivalent combination of education and experience is acceptable.

Essential Duties and Responsibilities - Process and authenticate electronic documents in Hyland OnBase system workflow queues. Image paper documents and index all documents using various enterprise systems, ensure documents meet quality standards, operate scanning equipment, and verify content is being accurately scanned. Demonstrate integrity in working with confidential information while maintaining FERPA compliance. Assist in designing, testing, and implementing future workflow enhancements. May serve as Enrollment Operations Mail Room lead, including coordinating with University Central Receiving, overseeing letter fulfillment, and processing checks. Participate in various training opportunities to stay current and improve knowledge base of various platforms and policies affecting document processing. Attend required meetings and support University admission events as assigned.

Physical Demands and Working Conditions - Requires the ability to sit or stand at will for extended periods frequently throughout the workday. Requires the ability to perform frequent to constant repetitive keyboarding functions to complete work tasks. Requires the ability to operate office machinery such as multi-function printers/copiers and letter inserter/folder. May require the ability to lift and carry up to 25 pounds occasionally.

This position is not available for fully remote work. Following successful completion of an initial training period, a hybrid work schedule may be available, subject to business needs and departmental approval. Employee must be located within the Dallas/Fort Worth Metroplex area and have the ability to be on campus for work activities as scheduled and/or with 24-hour notice. Completion and approval of a UT Dallas Remote Work Agreement will be required, and use of personal computer, internet, and other standard equipment may be required. Remote work arrangements are subject to regular review and re-approval and may be cancelled.

What We Can Offer UT Dallas is an Equal Opportunity Employer. We offer an employee-friendly work environment with a comprehensive benefits package including: Competitive Salary Tuition Benefits BCBS PPO Medical Insurance Options including 100% paid employee medical coverage for full-time employees AD&D Insurance Dental & Vision Plan Options Optional Long and Short-term Disability T&R Retirement Plan Fertility Benefits Paid Time Off All UT Dallas employees have access to various professional development opportunities, including membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program.

About Us UT Dallas is a top public research university located in one of the nation's fastest-growing metropolitan regions. Our seven schools offer more than 140 undergraduate and graduate programs, plus professional certificates and fast-track programs. Our student body is 31,000 strong, reflecting students from over 100 countries and a multiplicity of identities and experiences. UT Dallas is committed to graduating well-rounded members of the global community whose education has prepared them for rewarding lives and productive careers in a constantly changing world. Rich with visual and performing arts venues, museum districts, professional and semi-professional athletics teams, botanical gardens, accessible trails and so much more, the Dallas-Fort Worth (DFW) Metroplex has something for everyone to explore. UT Dallas partners with regional higher education institutions and school districts and with the Richardson Innovation Quarter (Richardson IQ), a major hub for innovation, entrepreneurship, and educational activities.

The University Of Texas At Dallas