Ophthalmic Technician

Overview Job Location: Clinic NoHo - North Hollywood, CA 91607 Position Type: Full Time Education Level: High School Job Category: Professional Services Responsibilities Frequently adjusts or moves items weighing up to 50 lbs across the office for various needs. Communicate information and ideas so others will understand; exchange accurate information in these situations. Operate and use office productivity equipment, such as a calculator, copy machine, computer, and phone. Occasionally move about inside the office to access file cabinets, office machinery, etc. Maintain awareness of standing or sitting for prolonged periods and work accordingly. Wear personal protective equipment, such as KN95 masks most of the day. Work overtime and on weekends as needed. Have sufficient ambulatory ability to move to various locations. Education and/or Experience Requirements High School Diploma or GED BLS Certificate (Preferred) Medical Assistant Certification (Preferred) One Year or More of Demonstrated Skill in Similar Position (Required) Job Summary and Objectives Under the general supervision of Lead Ophthalmic Technician, Ophthalmic Scribes, and Clinical Administrator, the Ophthalmic Tech provides clinical assistance to the physician providing patient care. Essential Responsibilities and Tasks Welcomes patients by greeting and assisting them through the clinic process. Verifies patient information by interviewing the patient, recording medical history, and confirming purpose of visit. Accurately records all information in the EMR system according to established standards and physician requirements. Checks condition of patients' eyes by observing pupils, muscles, visual acuity, extraocular movements, and blood pressure (if requested by physician). Prepares patients for ophthalmology examinations by dilating pupils, changes in visual acuity, elevated intraocular pressure, or blood pressure and communicating results to the Attending Physician. Operate and maintain diagnostic equipment and perform examinations such as OCT, Fundus, FA, Tonometry, etc. Performs a standard number of patient work-ups based on established times while maintaining quality of customer service. Counsels patients by transmitting physician's orders, use of drops, contact lenses, drugs, and answering general questions. Maintains a safe, secure, clean, and healthy work environment by establishing and following standards and procedures along with complying with legal regulations. Assists in management and maintenance of supplies and pharmaceutical inventory. Performs according to Departmental Policies and Procedures and Employee Handbook at all times. Performs Other Duties as Assigned by Immediate Supervisor and Executive Leadership. Clearly articulate operation problems and positively contribute to solution development processes. Participate in required Cross-Training and/or company-required training (HIPAA, Harassment, etc.). Respond to management inquiries timely. Assist patients with translation as needed. Required Competencies and Skills Excellent interpersonal and customer service skills Excellent verbal and written communication skills Excellent attention to detail Basic Office skills such as typing and filing Basic understanding of frequently used Microsoft Office software (Word, Outlook, Excel) Basic understanding of various insurance plans Basic understanding of healthcare terminology Ability to work independently on assigned tasks as well as to accept direction on given assignments Deals with confidential information and/or issues using discretion and judgment Ability to be proactive and take initiative Other Requirements Valid California Driver’s License #J-18808-Ljbffr