Urgent Care Center Coordinator

Urgent Care Center Coordinator

Schedule: Part Time

Pay Range: $20.00 - $26.00 / Hourly

Shift: Day/Eve shift

Hours: 8:00-8:00, 9:00-5:00

About this role
Be the Face of Care in a Fast-Paced Urgent Care Environment
Join our urgent care team as an Urgent Care Center Coordinator, where you'll play a pivotal role in delivering a smooth, welcoming experience for every patient. You'll be the first point of contact, greeting and registering patients while supporting physicians, medical assistants, and the care team to ensure efficient and safe patient flow.
Reporting to the Practice Manager and working directly with physicians, you'll help keep clinical operations running seamlessly while making a meaningful impact on patient care and satisfaction.
What You'll Do
Greet and register patients in a timely, professional, and compassionate manner
Support physicians and medical staff in a fast-paced urgent care environment
Assist medical assistants and other team members to maintain smooth clinical workflow
Accurately record patient demographics, scheduling, and other information in the EMR
Process financial transactions, insurance verification, and third-party payer requirements
Communicate effectively with patients, families, and care teams in person and by phone
Support office and laboratory procedures as needed
Maintain professionalism and confidentiality while handling sensitive patient information
What You Bring
Education
High School Diploma or equivalent preferred
Bachelor's degree (B.A.) from a four-year college or university preferred
Completion of a Medical Assistant course preferred
Experience
~ Minimum of 1 year of relevant experience in a medical office, physician's office, or emergency care setting preferred

Licensure & Certification
~ Current CPR/BLS certification required (must be maintained or obtained within 4 months of hire)

Key Skills & Strengths
Basic computer proficiency, including EMR/EHR systems, Microsoft Office, Outlook, and scheduling software
Strong customer service skills, with the ability to handle escalated patient or family concerns
Excellent verbal and written communication skills in English
Knowledge of medical terminology, office procedures, billing systems, and coding principles
Strong critical thinking, multitasking, problem-solving, and organizational skills
Ability to work effectively both independently and as part of a collaborative team
Positive, professional, and patient-centered attitude
Why Join Us?
Be a key member of a fast-paced, patient-focused urgent care team
Gain valuable experience in both clinical and administrative operations
Work closely with physicians and medical staff to improve patient care
Opportunities for professional growth and skill development
Contribute to a supportive and collaborative work environment

Employment Type: Full Time
Salary: $20 - $26 Hourly