Medical Scheduler

Medical Scheduler (2364781) The Medical Scheduler will manage patient referrals and visit schedules, assign patient assessments and other visits as ordered by the physician using an online scheduling system, and collaborate with the Team Leader to identify clinicians with the appropriate experience and skill set to match patient needs. Primary Responsibilities Utilizes an automated scheduling system to maintain a calendar of services for both episodic and per visit customers Processes workflow for requested scheduled, missed, rescheduled, reassigned, declined, and delivered visits Monitors pending referrals daily and assigns licensed professional and case manager for all start of care visits Communicates daily with field staff regarding any visits unaddressed in late, pending, or incomplete status for resolution as appropriate Required Qualifications High school education or equivalent experience Preferred Qualifications 1+ years of scheduling experience in a health care setting using an online scheduling system Exceptional organizational, customer service, communication, and decision‑making skills Working knowledge of state and federal regulations governing OASIS visits, supervisory, and reassessment visits Pay and Benefits Hourly pay ranges from $16.85 to $25.25 per hour based on full-time employment. Additional benefits include a comprehensive benefits package, incentive and recognition programs, equity stock purchase, and 401(k) contribution, subject to eligibility requirements. EEO Statement UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. #J-18808-Ljbffr