Quality Control Supervisor

Job Description

Job Description

Essential Duties andResponsibilities

• Lead and support daily quality operations, including incoming inspection, in-process inspection, final inspection, non-conformance management, and quality verification activities to ensure product quality standards are achieved.

• Provide day-to-day leadership, direction, coaching, and performance feedback to quality team members to maintain accountability, consistency, engagement, and performance.

• Monitor quality workflows throughout the shift, proactively identifying and resolving quality concerns to minimize production disruptions and ensure timely issue resolution.

• Coordinate inspection priorities and labor allocation within the quality department based on production schedules, customer demands, and operational priorities.

• Ensure timely inspection, validation, and disposition of incoming materials, work-in-process components, and finished goods to support production and shipment requirements.

• Partner cross-functionally with Production, Engineering, Warehouse, Planning, and Purchasing teams to improve product quality, manufacturing processes, communication, and operational performance.

• Support employee development through training, coaching, and performance management while reinforcing quality standards, company expectations, and continuous improvement principles.

• Maintain accurate quality documentation, inspection records, non-conformance reports, corrective actions, and departmental metrics to support reporting, accountability, and compliance requirements.

• Assist with root cause analysis, corrective and preventive actions (CAPA), and continuous improvement initiatives to reduce defects and improve overall product quality.

• Support and promote Lean Manufacturing, quality system compliance, workplace organization, and operational excellence initiatives throughout manufacturing operations.

• Ensure compliance with company policies, safety standards, quality procedures, and behavioral expectations.

• Perform additional duties and responsibilities as assigned.

Qualifications

Knowledge, Skills, and Abilities

• Minimum of 3–5 years of quality, manufacturing, or production experience, including leadership or supervisory responsibilities.

• Strong leadership, communication, coaching, and interpersonal skills with the ability to effectively lead teams in a fast-paced manufacturing environment.

• Proven ability to prioritize work, manage multiple tasks, and adapt to changing production and quality demands.

• Strong problem-solving, analytical, decision-making, and organizational skills.

• Working knowledge of quality inspection processes, manufacturing quality systems, defect identification, root cause analysis, and corrective action procedures.

• Experience interpreting engineering drawings, product specifications, work instructions, and quality standards preferred.

• Experience working with ERP/MRP systems, quality management systems, and production reporting tools.

• Proficient in Microsoft Office Suite and data entry/reporting systems.

• Ability to analyze quality data and utilize metrics to drive process and performance improvements.

• Strong collaboration skills with the ability to work effectively across departments and organizational levels.

Education and ExperienceRequirements

· High School Diploma or equivalentrequired.

· Associate degree in Quality,Manufacturing, Engineering, Operations, or related field preferred.

· Lean Manufacturing, Six Sigma, orcontinuous improvement experience preferred.

· Quality certification (ASQ or equivalent)preferred.