Store Manager, QSR Growth & Guest Experience
Subway - 14544-0
Position: Store Manager Company: Empire Hospitality Group Location: IN, KY, OH, MI, IL Reports to: District Manager Job Type: Full-time Description: Empire Hospitality Group is in search of dedicated and experienced Store Managers to lead single Quick Service Restaurant (QSR) locations. As a pivotal member of our team, you will spearhead efforts to drive sales growth, cultivate a thriving team culture, elevate the guest experience, and ensure operational excellence within your store. Key Responsibilities:
- Plan and oversee day-to-day operations, ensuring seamless functioning of the store.
- Maintain Key Performance Metrics as designated by Operations Management and adhere to standards outlined in the Subway Operations Manual.
- Enforce all policies set forth by Empire Hospitality Group, including compliance with food safety, cleanliness, and health regulations.
- Cultivate positive relationships with employees, customers, and stakeholders, promptly addressing any concerns or issues.
- Maintain open communication with the District Manager, collaborating to set and exceed performance goals.
- Supervise training initiatives, ensuring all staff meet training requirements within specified timeframes.
- Complete daily and/or weekly paperwork, submitting it to the District Manager for review in a timely manner.
- Develop store strategies to expand customer base, increase foot traffic, and optimize profitability.
- Hospitality Management, or related field preferred.
- ServSafe or ANSI Certified Food Manager Certification.
- Minimum of 2 years of management experience within the QSR or hospitality industry.
- Demonstrated track record of driving sales growth, achieving targets, and delivering results in a fast-paced environment.
- Strong leadership abilities with a knack for inspiring, motivating, and developing teams.
- Excellent communication, interpersonal, and problem-solving skills.
- Allergen certification may be required, especially in states such as Illinois.
- Competitive salary commensurate with experience.
- Performance-based bonuses.
- Opportunities for career advancement and professional development.
Vacancy posted 4 days ago
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