ERP Systems Manager

The Manager, ERP Systems, will be responsible for overseeing the implementation, maintenance, and optimization of enterprise-level software applications to support business operations. This role demands strong IT expertise, leadership, and a commitment to driving efficiency and innovation through technology. The primary system for Geon is SAP ECC and this role will manage the environment with the assistance of 3rd party support.


Primary Responsibilities

• Manage and optimize the ERP ecosystem to ensure its effectiveness in supporting business operations. This includes overseeing configurations, enhancements, and integrations with other systems.
• Serve as the primary point of contact for all third-party vendors providing functional and technical support for ERP and integrated systems. Coordinate vendor activities, contracts, and service level agreements (SLAs) to ensure timely and effective support.
• Collaborate with cross-functional teams, including business process owners, to align the ERP System with business needs and process optimization.
• Identify opportunities for process improvement and optimization within the ERP landscape. Implement best practices and solutions to enhance system performance, efficiency, and user experience.
• Lead ERP-related projects from inception to completion, including system upgrades, migrations, and implementations of new modules or functionalities. Collaborate with cross-functional teams to ensure successful project delivery within scope, budget, and timeline.
• Monitor ERP System performance metrics and analyze data to identify opportunities for process improvement and system enhancements.
• Manage vendor relationships, contracts, and service-level agreements related to entire ERP ecosystem.
• Provide support and training to end-users on SAP ECC and related systems. Develop training materials, documentation, and resources to empower users and maximize system utilization.
• Ensure IT governance, compliance, and security standards are met.
• Communicate effectively with internal and external stakeholders to coordinate application-related activities.
• Foster a culture of innovation, efficiency, and continuous improvement.
• Demonstrate a commitment to safety by complying with all company safety policies, procedures, and regulations. Report any unsafe conditions, hazards, incidents, or near-miss events promptly. Participate in safety training and awareness programs to enhance knowledge and promote a safety-conscious workplace. Engage in proactive safety communication and initiatives to continuously improve our safety culture. Support and adhere to safety measures, including the use of personal protective equipment and safe work practices.

• Bachelor's degree in information technology, computer science, or a related field; master's degree or relevant certifications (e.g. PMP, ITIL) are preferred
• Minimum of 5 years of experience in enterprise application or related roles, including 3 years demonstrating leadership competency, preferably in the manufacturing industry
• Proficiency in SAP and ERP software solutions, integrated systems, project management, and IT governance
• Must be located in the United States with current legal work authorization.

• Enterprise Application Management
• Project Management
• Vendor Management
• IT Governance & Compliance
• Business Process Optimization
• Change Management
• Team Leadership
• Communication
• Data Analysis
• Troubleshooting