Senior Manager, Customer Excellence - Journey Optimizer
BioSpace
BioSpace is looking for a Manager/Senior Manager, Customer Excellence, in North Chicago, Illinois. The role focuses on improving the customer journey for patients and HCPs through continuous enhancement and operational efficiency. Candidates should have a Bachelor's degree and 5-7 years of relevant experience, preferably in healthcare. The position involves executing customer journey mapping, tracking implementation outcomes, and designing process improvements. A comprehensive benefits package is offered. #J-18808-Ljbffr BioSpace
- AbbVie in North Chicago is seeking a Manager/Senior Manager for Customer Excellence to enhance the customer journey for patients and HCPs. This role focuses on continuous improvement, implementing solutions for operational efficiency, and fostering a culture of accountability...Senior
- ...visit us at Job Description The Manager/Senior Manager, Customer Excellence supports the Customer Excellence function... ...across the OneHUB customer journey for patients, HCPs, and other customers... ...performance metrics and workflow optimization. Experience partnering with...Senior
$127.7k - $185.15k
...opportunity for you! We are searching for a Senior Manager, Customer Marketing Analytics to join our team... ...Analytics is responsible for driving optimal efficiency of trade spending through... ...profitable growth and operational excellence across the Tableware portfolio. You...SeniorLocal areaRelocationFlexible hoursNight shift$127.7k - $185.15k
Reynolds Consumer Products in Lake Forest, IL is seeking a Senior Manager, Customer Marketing Analytics to drive trade spending efficiency and... ...marketing strategies with business growth and operational excellence. The ideal candidate will have a BA/BS degree and 7+ years...SeniorFlexible hours- ...and will lead the computational Lead Optimization team. Will implement and enable collaborative... ...with direct reports, peers, and senior management ~ Identify and integrate emerging... ...approaches for medicinal chemistry ~ Excellent written and verbal communication, as...SeniorFull timeWork experience placementLocal area
- BioSpace in North Chicago seeks an experienced individual to lead Business Excellence initiatives. You will manage a team focusing on project coordination and efficiency, while establishing key stakeholder relationships. The ideal candidate has 8+ years of business experience...Senior
$78.2k - $130.4k
Senior Analyst, Optimization Engineering Location: LAKE FOREST, IL, US 60045-5202... ...serving more than 4.5 million customers worldwide with products... ...support and inventory management. In the Endless Assortment... ...Proficiency in SQL, Access, Excel, Word, and Visio/Lucidchart...SeniorFull timeH1bLocal areaWorldwide3 days per week$115k - $150k
Uline is seeking a Senior SQL Server Administrator in Waukegan, IL, to lead database solutions for North America’s top distributor of shipping materials. This role involves optimizing database performance, supporting project teams, and mentoring fellow database administrators...Senior- Pfizer Belgium is seeking a Business Excellence Senior Manager in Lake Forest, IL, to strengthen commercial performance across markets. The role involves translating strategies into actionable solutions and leading complex projects leveraging advanced analytics. Ideal candidates...Senior
$129.3k - $258.7k
## Senior Manager, Commercial ExcellenceApplylocations: United States -... ...Investment Plan (HIP) PPO* ### An excellent retirement savings plan with... ...and payouts* ### Territory optimizing, design and planning* ###... ...* ### Management of the Customer Relationship Management (CRM...SeniorWork experience placementShift work- BioSpace is looking for a Lead, Customer Master Data & Analytics in North Chicago, Illinois... ...5 years of experience in Master Data Management and proven leadership in complex... ...project delivery, with a focus on operational excellence. #J-18808-Ljbffr BioSpace, Inc.Senior
$170k - $215k
...Sciences IT Client Relationship Manager is a key contributor to the... ...teams to enhance backlog, optimizing the resource mix and navigating... ...objectives, top and bottom-line P&L, customer satisfaction, and the overall... ...models Strategic thinking Excellent Collaboration & Relationship...Temporary workRelocation$124.4k - $207.4k
ROLE SUMMARY The Business Excellence Senior Manager is responsible for strengthening commercial performance... ...digital development. Supports GTM optimization, sales execution, and decision-making... ...steeped in deep business and customer insights. Diagnose performance trends...SeniorPermanent employmentH1bLocal areaVisa sponsorshipWork visaRelocation package2 days per week3 days per week$106.68k - $160.02k
...Description Your Mission As a Senior Research and Development... ...Act as technical lead by managing risks, making sound engineering... ...delivery, technical excellence, and alignment with strategic... ...difference? Apply today and become part of our journey. #YouMakeADifference- ...Lead vision and operational excellence for warehouse and home delivery... ..., and the end-to-end customer delivery experience. Provide... ...and develop direct reports to optimize team performance Strategically... ...Own all facets of P&L management including financial analysis...Senior
- ...attract and retain top talent. As a Senior Compensation Analyst, your... ...Design, analyze and manage compensation programs, partnering... ...Provide data-driven insights to optimize compensation processes using HR... ...related field. Proficient in Excel. 4+ years of Compensation / Analyst...Senior
$127.7k - $185.15k
...you! We are searching for a Senior Brand Manager, Retail Marketing to join... ...development, execution, and optimization of retail media network strategies... ...business objectives. Excellent written and verbal... ...taking ownership of your work? Customer Centricity: Do you always act...SeniorLocal areaRelocation- ...knowledge and expert opinions with subordinates, peers, and senior management. Mentors and trains functional colleagues across all of R&D globally... ...in the use of statistical software (e.g. Graphpad JMP, Excel) Additional Information Applicable only to applicants applying...SeniorLocal area
$90k - $110k
...00 Job Summary The Sr Account Manager owns the strategy and performance... ...growth through long-term customer partnerships. This role is responsible... ...value opportunities, engaging senior‑level stakeholders and... ...Intermediate PowerPoint Intermediate Excel Outlook Experience using CRM (...SeniorWork at office- Overview Senior Engineer, Technology I at BioSpace. This role leads... ...technical capabilities to optimize manufacturing processes across... ...transformation. Responsibilities Lead and manage a significant portion of... ...complex technical projects. Excellent communication skills with the...SeniorTemporary work
$95k - $115k
...Senior Account Manager – Employee Benefits Hybrid. At Alera Group, our Employee Benefits teams help organizations attract, retain, and engage... ...‑party administrators, and internal colleagues Operational Excellence Manage the full renewal lifecycle, including timelines, data...SeniorWork at office$110k - $140k
...highly capable Executive Assistant to support a senior leader within the company. This hybrid... ...salary range of $110,000–$140,000 and presents an excellent opportunity for a detail-oriented professional skilled in managing priorities effectively. The successful candidate...Senior$23.56 - $28.57 per hour
First Financial Bank in Waukegan, IL, is seeking a Consumer Banker to deepen relationships with clients and manage accounts. The ideal candidate will be responsible for client engagement activities, adhering to compliance standards, and supporting sales objectives. Candidates...SeniorHourly pay- Uline is seeking a Senior Customer Operations Manager in Waukegan, IL, to lead efforts in minimizing order delays and enhancing customer service. This role includes managing operations and reporting key metrics while guiding teams to improve performance. Candidates should...Senior
$113k - $156k
Join to apply for the Senior Category Merchant... ...product lines. You’ll manage assortment planning,... ...drives best-in-class customer journeys. What You Bring to the... ...negotiations, and online retail optimization. Analytical mindset... ..., especially Excel, PowerPoint, Word,...SeniorFull timeWork experience placementFlexible hours- A global biopharmaceutical company seeks a Lead, Customer Master Data & Analytics to ensure strong governance and data quality for Customer... ...processes. The ideal candidate has 5+ years in Master Data Management and strong project management skills. Join us to make a...Senior
$96k - $120k
...Corporation of America seeks an experienced IT professional to manage network infrastructure in Lake Forest, IL. In this role,... ..., and maintain network systems, focusing on operational excellence and customer service. A successful candidate will have a Bachelor's degree...Senior- ...Leasing Systems & Dynamics 365 to support reporting, data management, system optimization, and business intelligence initiatives across our leasing... ...experience with: Microsoft Dynamics 365 Power BI SQL Server Excel Power Automate Dataverse Experience supporting ERP,...Senior
$100k - $150k
Senior Electrical Design Engineer Job Title: Senior Electrical... ...and the ability to manage multiple complex... ...Designer, creating and optimizing electrical designs. PowerPoint and Excel: You master Microsoft PowerPoint... ...to the success of our customers Mentorship from industry...SeniorFull timeContract workWork at office- Northern Trust, located in Lake Forest, is looking for a Personal/Universal Banker to provide exceptional client service and manage various banking products. This role involves interacting with clients through various channels, performing account servicing tasks, and ensuring...Senior
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Senior Manager, Customer Excellence - Journey Optimizer. Be the first to apply!
- insurance customer service manager North Chicago, IL
- customer service support manager North Chicago, IL
- customer service executive North Chicago, IL
- manager customer experience North Chicago, IL
- director customer care North Chicago, IL
- sales customer service manager North Chicago, IL
- customer advocacy manager North Chicago, IL
- senior manager quality engineering North Chicago, IL
- senior compensation manager North Chicago, IL
- senior vice president of operations North Chicago, IL


