Quality Associate

5 days ago Be among the first 25 applicants Pyramid Consulting, Inc provided pay range This range is provided by Pyramid Consulting, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range $24.00/hr - $25.00/hr Immediate need for a talented Quality Associate. This is a 12+ months contract opportunity with long-term potential and is located in Medina, NY or Round Lake, IL (Hybrid). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-82377 Pay Range: $24 - $25/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: This section contains a list of five to eight primary responsibilities of this role that account for 5% or more of the work. The incumbent will perform other duties assigned. Triage incoming complaints from internal or external customers to determine next steps in the process based on level of risk. Collect necessary complaint information for investigations. Determine reportability of a complaint. Respond to customer complaints (written or verbal) and write technical investigation response letters. Participate in continuous improvement activities and projects (ie: CAPA, Product Improvement Teams). May lead projects as assigned by management. May have technical approver responsibilities. Manage workflow; identify and escalate issues. Participate in mentoring and training of the Product Surveillance team. Ability to perform all duties required of previous levels. Key Requirements and Technology Experience: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. List knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Strong knowledge of the FDA Quality System and Medical Device Reporting regulations (21 CFR 803, 806, 820, and 211). Understanding of the products intended use and manufacturing process of assigned products. Strong technical writing skills, able to review complaint investigations and write customer response letters. Readily accepting of assignments to new/ different products. Ability to prioritize multiple risk projects to ensure compliance with regulations and standard operating procedures. Excellent written/verbal communication and organizational skills. Ability to make independent decisions with minimum oversight. Strong problem solving and analytical skills. Knowledge and application of computer systems for word processing, reporting, data analysis and complaint management. Include the education and experience that is necessary to perform the job satisfactorily. 2-5 years relevant work experience in cGMP related industry or in a clinical setting. Our client is a leading Healthcare Industry, and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here. Seniority level Seniority level Not Applicable Employment type Employment type Contract Job function Job function Quality Assurance Industries Hospitals and Health Care Referrals increase your chances of interviewing at Pyramid Consulting, Inc by 2x Sign in to set job alerts for “Quality Associate” roles. USA - Global Product Surveillance Quality Associate II- K... 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