Behavioral Health Program Manager

Introduction

Looking for an exciting opportunity to make a real impact?

Join us and be part of a revolutionary team shaping the future!

Connecticut Valley Hospital (CVH), under the umbrella of the State of Connecticut, Department of Mental Health and Addiction Services (DMHAS), is seeking a motivated and mission-driven individual to join our team as a Behavioral Health Program Manager (PCN 80305). In this role you will be part of the Administration team for our Addiction Services Division. Find out more information on this great opportunity below!

POSITION HIGHLIGHTS:

• Work Schedule: Monday - Friday
• Work Hours: Full-time, 40 hours per week
• Work Shift: First shift, 8:00 a.m. - 4:30 p.m.
• Location: 500 Vine Street, Hartford, CT

WHAT WE CAN OFFER YOU:

• Comprehensive benefits - Visit our new State Employee Benefits Overview page!
• Professional growth and development opportunities.
• A healthy work/life balance to all employees.

WHAT YOU'LL BE DOING:

• Provide day-to-day support for staff and behavioral health program operations.
• Collaborate closely with multidisciplinary teams to enhance coordination of care.
• Assist program leadership in maintaining efficient workflows and operational effectiveness.
• Contribute to efforts that improve patient care, treatment outcomes, and overall service quality.
• Help ensure that individuals receiving care experience safe, supportive, and high-quality services.
• Foster a positive, team-oriented environment aligned with behavioral healthcare best practices.

MORE ABOUT THE AGENCY AND FACILITIES:

The State of Connecticut, Department of Mental Health and Addiction Services (DMHAS), is a health care agency whose mission is to promote the overall health and wellness of persons with behavioral health needs through an integrated network of holistic, comprehensive, effective, and efficient services and supports that foster dignity, respect, and self-sufficiency in those we serve.


Connecticut Valley Hospital boasts a rich history first opening its doors over 150 years ago in 1868. As the State's public hospital we provide treatment of mental illness and currently comprised of 18 inpatient units over two campuses (Middletown and Hartford). In our operational framework, recovery is defined as a process of restoring or developing a positive and meaningful sense of identity apart from one's condition and then rebuilding one's life in the fullest sense. Recovery is an individualized patient-centered approach. Achieving and maintaining an optimal state of health and wellness is integrated in our recovery approach. Individuals acquire and practice life skills that will assist them in their recovery process.


The Addiction Services Division is a component of Connecticut Valley Hospital; a State of Connecticut non-profit facility operated by the Department of Mental Health and Addiction Services (DMHAS), which provides 24-hour inpatient services. The Addiction Services Division offers inpatient services located in Middletown and Hartford. Both campuses provide two levels of care: Acute detoxification provides care for individuals who are experiencing acute withdrawal from substances. Intensive treatment is available for those who need structure and education in order to start their recovery process.

Start with us! Stay with us! Grow with us!

Please note:

• A comprehensive medical examination, including a drug screening, will be required of all applicants upon a conditional offer of employment.
• All state employees must adhere to Connecticut's Policy for a Drug Free Workplace.

Selection Plan

FOR ASSISTANCE IN APPLYING:


Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Toolkit for additional support throughout the recruitment process.


BEFORE YOU APPLY:

• Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.
• Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
• Resume Policy: Per Public Act 21-69, resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.
• Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
• Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing View email address on click.appcast.io.
• Salary Calculations : For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

• Note : The only way to apply to this posting is via the 'Apply' or 'Apply Online' buttons on the official State of Connecticut Online Employment Center job posting.

AFTER YOU APPLY:

• Some email providers may experience delays or issues delivering messages. To avoid missing important updates-such as referral questionnaires or interview scheduling links-please check your Personal Status Board regularly.
• For added convenience, you can also enable text (SMS) notifications. To do this, log in to your Personal Status Board and select "Update My Contact Information."
• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire's expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).

• Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!
• Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.
• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.
• Note : This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at

QUESTIONS? WE'RE HERE TO HELP:


Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Joseph K. Fried at View email address on click.appcast.io.


Join the State of Connecticut and take your next career step with confidence!

PURPOSE OF JOB CLASS (NATURE OF WORK)

In the Department of Mental Health and Addiction Services and the Department of Children and Families this class is accountable for assisting in the management of a statewide program in a geographical area; accountable for assisting in the management of a specific behavioral health program or serving as a clinical team leader.

EXAMPLES OF DUTIES

• Assists in directing staff and operations for special programs;
• Coordinates, plans and manages program activities;
• Assists in formulating policy and procedures relating to general administration of a managed service system;
• Participates in the formulation of agency policy;
• Develops, implements and evaluates the goals and objectives consistent with agency mission and policy;
• Interprets and administers laws pertaining to program;
• Trains and evaluates staff;
• Prepares and administers facility and community grant budgets;
• Maintains contact with individuals, groups and other organizations which might impact on program operations;
• Develops and maintains appropriate fiscal and programmatic mechanisms to ensure continuity of care to a defined population and appropriate allocation of resources;
• Assesses staff needs for delivery of services;
• Carries out policies and directives of department;
• Assists in coordinating, planning and managing administrative and/or fiscal and clinical activities;
• Ensures compliance with internal agency and accrediting bodies' standards;
• Participates in the recruitment and hiring of staff, including outreach, interview and selection;
• May assume a leadership role for agency system wide program development and administration activities;
• Performs related duties as required.

KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of
  • principles and practices of public administration;
  • principles of mental health treatment and program design;
  • managed care system principles and practices;
  • clinical treatment methodologies and programs for psychiatric clients;
  • community resources;
• Knowledge of
  • relevant state and federal laws, statutes and regulations;
  • relevant agency policies and procedures;
  • assertive treatment programs;
  • quality assessment and/or improvement techniques and accreditation body standards;
• Considerable
  • interpersonal skills;
  • oral and written communication skills;
• Ability to
  • analyze and prepare budgets;
  • prepare and administer grants.

MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

Eight (8) years of experience in business or health care administration or program development involving responsibility for financial management or budget development or grants management or professional health care or social services experience.

MINIMUM QUALIFICATIONS - SUBSTITUTIONS ALLOWED

• College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) years of experience to a maximum of four (4) years for a Bachelor's degree.
• A Master's degree in public or health care administration, a Master's degree in business administration with a specialization in health services or hospital administration, a Master's degree in social work or a Master's degree in a related health care discipline may be substituted for one (1) additional year of the General Experience.

PREFERRED QUALIFICATIONS

• Experience overseeing clinical and administrative operations in an inpatient substance use or mental health treatment setting, ensuring compliance with regulatory, contractual, and accreditation requirements.
• Experience supervising clinical staff and supervisors in an inpatient co-occurring disorders program, including implementation of evidence-based treatment practices.
• Experience developing, monitoring, and improving Key Performance Indicators, including leading performance improvement and corrective action initiatives.
• Experience applying ASAM criteria in clinical or operational decision-making, supported by completion of ASAM training.
• Experience implementing or operating within 1115 waiver requirements for Withdrawal Management (WM) or ASAM 3.7/3.7R levels of care.
• Experience collecting, analyzing, and using treatment-related data (such as AMA rates, utilization, authorizations, and service delivery patterns) to improve program outcomes.
• Current clinical licensure as an LCSW, LPC, or LADC.
• Experience working in a unionized environment.

SPECIAL REQUIREMENTS

Incumbents in this class may be required to possess appropriate current licenses or certifications.

Conclusion

AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER


The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

ACKNOWLEDGEMENT


As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.