Billing Specialist (Billing & Cash Application)

Job Description

Job Description

Build your Career with an Industry Leader
Headquartered in Cincinnati, LSI is a publicly held company traded over the NASDAQ Stock Exchange under the symbol LYTS. The company manufactures advanced lighting, graphics, and display solutions across strategic vertical markets. The company’s American-made products, which include non-residential indoor and outdoor lighting, print graphics, digital graphics, refrigerated and custom displays, help create value for customer brands and enhance the consumer experience. LSI also provides comprehensive project management services in support of large-scale product rollouts. The company employs approximately 3,000 people at 23 manufacturing plants in the U.S. and Canada. Additional information about LSI is available at

We are looking for a Customer Billing Specialist to support our Accounts Receivable team at our corporate location in Cincinnati, Ohio.

ESSENTIAL JOB DUTIES and RESPONSIBILITIES:

• Prepare and post customer invoices on daily basis 
• Issue/deliver invoices to clients electronically and/or via customer specific service portals
• Issuance of credit memos and other authorized billing adjustments
• Prepare chargebacks for unauthorized deductions and unearned discounts
• Accurately and timely post daily cash receipts (checks, ACH, EFT, wires, credit card payments) to customer accounts ensuring remittances and payment details are applied to the correct invoices
• Back-up credit card payment process
• Investigate and resolve unapplied and unidentified payments by researching remittance advice, customer statements, invoices, EDI/auto-pay files, and communicating with customers, sales, and collections to obtain missing information
• Investigate and resolve short-pays, deductions, and payment discrepancies: by communicating with customers, sales, REPS, customer service and collections to obtain missing information 
• Execute payment clearing and allocation for advanced payments, deposits, prepayments, and unapplied credits; ensure correct accounting treatment and documentation
• Support maintenance of customer master data related to payment terms, remit-to addresses, and banking information to prevent misapplication
• Investigate and resolve intercompany payment applications and internal transfers, coordinating with intercompany accounting and treasury to eliminate AR/AR variances
• Review customer accounts for discrepancies, investigate billing errors, and resolve disputes with customers or internal teams
• Setup and maintenance of Customer master records
• Provide information to the customer service and sales departments as requested
• Assist with month-end closing by completing billing, cash application and reporting activities according to specific close schedule deadlines
• Provide support for internal and external audits
• Respond to customer billing and payment inquiries
• Prepare various account reconciliations monthly

REQUIRED KNOWLEDGE, SKILLS & ABILITIES: 

• An Associate degree is preferred
• At least four (4) years of progressive, direct experience with invoicing, cash application and general accounting tasks
• Experience with larger ERP systems such as Oracle, SAP, JDE, NetSuite, etc.
• Proficiency with Microsoft Office applications 
• Knowledge of state sales tax
• Enjoys working in fast-paced, deadline driven environment
• Strong attention to detail with dedication to accuracy and organization
• Knowledge of regulatory standards and compliance requirements
• Problem analysis and problem-solving skills
• Outstanding verbal and written communication skills
• Ability to multi-task and work independently while understanding the necessity of being a collaborative and positive team member

Benefits:

• 401(k)
• Health insurance
• Dental insurance
• Vision insurance
• Paid time off

EEOC:

LSI is committed to a diverse and inclusive workplace. LSI is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.