Automotive Internet Sales Manager - Hall Toyota

Hall Toyota in Virginia Beach is seeking an experienced Internet Sales Manager for our fast‑paced team. As the Internet Sales Manager, your core responsibility revolves around managing and enhancing customer inquiries to transform potential leads into showroom visitors. You will play a vital role within a vibrant team, thriving in a high‑energy workplace. Benefits Competitive salary and commission structure Great opportunities for career advancement State‑of‑the‑art CRM, inventory management & Internet resources Positive, success‑driven work environment Health and financial benefits Training and mentoring Employee Purchase Program MileOne Support Fund: by Employees, for Employees NextMile Scholarship Program Employee Assistance Program Essential Duties Real‑time customer inquiry management: analyze customer inquiries promptly and provide comprehensive answers to their questions, present various vehicle options to potential customers, and respond via phone, text, and email. Live chat engagement: monitor and actively engage with customers through live chat inquiries. Lead assignment and sales team management: assign leads to salespeople and oversee their performance in following up with leads, fostering relationships with customers to build rapport. Sales team coaching and training: conduct daily one‑on‑one meetings with the sales team to review portfolios, provide coaching, training, and counseling to enhance sales skills. Guest reception: meet guests as they arrive to ensure a seamless transition from inquiry to showroom visit. Collaborative metrics analysis: collaborate with the General Manager and Sales Management team to analyze key metrics such as appointments set, show, and close rates, identify areas for improvement, and develop strategies to implement with staff. Qualifications Prior experience in automotive sales, internet sales, or BDC (Business Development Center) required. Proven track record of driving online leads and converting them into showroom traffic and sales. Strong leadership experience with the ability to coach, train, and motivate a team. Excellent communication skills (phone, email, text) with a customer‑first mindset. Experience with CRM systems. Highly organized with strong time management and multitasking abilities. Availability to work in person, flexible hours, including evenings and weekends. MileOne Autogroup is an equal opportunity employer and maintains a drug‑free work environment. #J-18808-Ljbffr MileOne Autogroup