Registration Specialist

Location: Eastgate Surgery Center Address: 4415 Aicholtz Road A, Cincinnati, OH 45245 Eastgate Surgery Center is an ambulatory surgery center located in Cincinnati, Ohio. With four procedure rooms, the center provides high-quality, cost-effective outpatient surgical and procedural care primarily for GI and Endoscopies. Owned and operated in partnership with BSMH and Gastro Health, Eastgate Surgery Center combines advanced technology with compassionate, patient-centered care in a convenient setting. Role Summary The Registration Specialist supports a seamless perioperative experience by coordinating patient registration, and front desk operations. This role serves as a key liaison between patients, physicians, and clinical teams, ensuring accurate scheduling, registration, communication, and administrative support while maintaining a patient-centered, professional environment. Monday-Friday, Full-time position (30-40 hours/week). Hours between 6:00am- 5:00pm. What You'll Do Register patients accurately, verifying demographics, insurance, prior authorizations and required documentation Collect copayments and input patient information into scheduling and registration systems Greet patients and visitors; answer phones and respond to in-person and telephone inquiries Coordinate front desk and reception area activities to support efficient center operations Assemble and maintain patient medical records and ensure confidentiality Communicate professionally with patients, families, physicians, and staff (using translators as needed) Support quality improvement, safety, and risk management initiatives Maintain organization and cleanliness of the front desk and nourishment areas Perform clerical and administrative duties, including supply management and record maintenance Perform other duties as assigned What You'll Bring High school diploma or GED required; healthcare patient experience preferred Strong organizational, multitasking, and communication skills Ability to manage competing priorities in a fast-paced healthcare environment Proficiency with Microsoft Windows-based systems and scheduling/registration platforms Physical Requirements Ability to lift up to 50 pounds Prolonged standing, walking, sitting, and frequent use of hands and arms Ability to bend, stoop, kneel, crouch, or balance as needed #J-18808-Ljbffr Compass Surgical Partners