Program Manager

Job Overview Department: 38707 Wake Forest University Health Sciences - Family Medicine Status: Full time – 40 hours per week (Monday to Friday, day shift) Pay Range: $28.55 – $42.85 per hour (based on qualifications, skills and experience) Essential Functions Oversees the planning, implementation, coordination and evaluation of assigned projects. Assumes responsibility for coordinating the successful and timely completion of the tasks within projects. Assists with the implementation of operational policies and procedures related to the functioning of the program. Prepares periodic analyses and reports reflecting progress and trends of on‑going projects/programs; identifies and anticipates potential issues and risks; recommends and implements improvements as appropriate. Tracks, evaluates, and interprets collected financial data; manages the preparation of progress reports and quality‑control monitoring; participates in the analysis of study data and writes sponsor progress and financial reports; drafts financial, statistical, narrative, and/or other reports as requested; makes recommendations based on findings. Assists in the administration of the departmental budget by tracking expenditures and performing other financial tasks; verifies deduction authorizations to ensure correct input. Assumes responsibility for the outcome of the program(s); assists and supervises support personnel; manages data for applicable databases to produce outcomes information for quality reporting and operational initiatives. Provides guidance to others; designs forms, newsletters, web pages and other tools as appropriate to ensure the success of assigned projects. Serves as the program liaison, spokesperson and representative. Arranges, implements, and facilitates team meetings to achieve results; attends meetings with appropriate staff and faculty to provide and gather information; promotes a cooperative work environment through communication skills, interpersonal relationships and team‑building. Ensures that all aspects of the projects are conducted in accordance with the sponsor requirements, study contract and timelines. Ensures compliance with institutional and sponsor regulations and guidelines. Skills & Qualifications Excellent oral and written communication skills. Previous supervisory experience. Solid interpersonal skills to effectively build relationships with business partners across departments and facilitate teamwork. Strong analytical and critical thinking skills. Proficient with computer spreadsheets, systems and presentation packages. Skilled problem solver who can work independently. Ability to manage special projects, work under pressure, and meet deadlines. Customer service orientation. Strong presentation skills to effectively persuade and influence diverse clientele. Work Environment Clean, well‑lit, comfortable office setting. Benefits and Compensation Competitive hourly wage within the specified range. Premium pay options such as shift and on‑call as applicable. Incentive pay for select positions. Opportunities for annual increases based on performance. Paid Time Off programs. Health and welfare benefits including medical, dental, vision, life, short‑ and long‑term disability. Flexible Spending Accounts for eligible health care and dependent care expenses. Family benefits such as adoption assistance and paid parental leave. Defined contribution retirement plan with employer match and other financial wellness programs. Educational Assistance Program. Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full‑time, part‑time, per diem, temporary); please ask a Recruiter for more information during an interview. #J-18808-Ljbffr