Instructional Support Specialist - Transportation - FT (Milford)

Under the general direction and supervision of the Dean, this position combines instructional support, shop operations, and inventory/fleet coordination responsibilities across the Transportation Division. The Instructional Support Specialist supports faculty and instruction across multiple transportation-area classes by helping maintain a safe, organized, and effective hands-on learning environment. This full-time regular position assists students during lab activities, helps instructors manage live work and specialized projects, answers and triages questions in larger lab sections, and supports open lab and apprenticeship activities as needed. The role also coordinates operational needs for the transportation area, including parts and supply ordering, inventory support, and maintenance coordination for fleet vehicles, shop equipment, and instructional labs.

In collaboration with faculty, the Parts Store Manager, the Program Chair, and Physical Plant, this position helps ensure students, instructors, and labs have the materials, equipment, and support necessary for instruction. The position may also provide short-term lab coverage for instructors when needed. As an Instructional Support Specialist, the individual promotes the program and the College through professional interactions with students, faculty, staff, vendors, and community partners while supporting institutional policies, goals, and strategic plans. When instructional activities are reduced or not in session, this position will provide operational support to the Physical Plant team. Responsibilities would include fleet maintenance and other institutional maintenance projects as assigned.

Essential Functions

Primary Duties

• Support faculty and instruction across multiple transportation-area classes during lab activities, open lab periods, and live work.
• Aid student learning by answering questions and providing hands-on support during larger lab sections and specialized student projects.
• Work with apprenticeship students and other learners in open lab settings to reinforce lab procedures, safety practices, and project completion.
• Assist faculty with live work, shop organization, equipment readiness, and preparation of instructional materials and lab spaces.
• Provide short-term substitute coverage in the lab when needed to maintain continuity of instruction and student supervision.
• Order parts and supplies needed for transportation classes, live work, and instructional projects in coordination with faculty, the Parts Store Manager, and the Program Chair.
• Maintain accurate inventory records for transportation-area parts, materials, tools, and supplies; monitor stock levels and communicate replenishment needs.
• Organize and coordinate maintenance needs for SCC fleet vehicles, shop equipment, and instructional labs with instructors and Physical Plant as appropriate.
• Assist in maintaining a clean, safe, organized, and fully functional transportation lab environment in compliance with program and College safety expectations.
• Perform related duties and special projects assigned in support of transportation instruction and operations.

Shared Responsibilities

• Interact professionally with students, faculty, staff, vendors, and community partners in ways that promote a positive image of the program and the College.
• Support SCC policies, goals, strategic plans, and established instructional and operational procedures.
• Perform other duties as assigned.

Promote a Culture of Belonging

Support and promote an environment of belonging where all students, faculty members, and college employees feel welcomed, valued, and empowered to contribute. Foster a community where each individual and their varied perspectives enrich the educational experience and create a safe and respectful environment. Support the College’s policies and programming related to access, fair employment, and equal opportunities for all.

Minimum Qualifications

1. Associate degree in Automotive Technology, Diesel Technology, Transportation Technology, or a closely related field from an accredited college or university; or an equivalent combination of education and directly related experience.
2. Two (2) years of experience in transportation, automotive, diesel, heavy equipment, collision, or another closely related technical field.
3. Demonstrated Experience supporting shop, lab, fleet, parts, inventory, or instructional operations in a transportation-related environment.
4. Maintain a valid driver’s license and the ability to qualify for auto insurance.
5. Forklift certification or the ability to obtain certification within six months of hire.