Program Manager

Work Location: Pleasanton, CA (not eligible for remote work) Job Description: Mawi DNA Technologies is an emerging biotechnology focused on biosample collection technologies. Our products are recognized by leading organizations in the pharmaceutical, diagnostics, academic, and government sectors. Please visit our website at to learn more. We are seeking a motivated, detail-oriented, and versatile professional to support product research and development, regulatory and quality assurance activities, and commercial sales & marketing initiatives. This position offers the opportunity to work across multiple functions in a growing company, contributing to product innovation, customer support, regulatory compliance, and business growth. The ideal candidate has BS or higher in the life sciences, 1-3 years previous experience, and an interest in applying technical knowledge to both product development and commercial applications. The successful candidate will be curious, resourceful, adaptable, and comfortable working across scientific, regulatory, and commercial functions. The ability to translate technical concepts into practical customer and business value are essential. 1. Research & Development and Technical Support Assist with R&D and new product development. Conduct product testing according to established protocols. Support the development and maintenance of product specifications, test methods, work instructions, and technical documentation. Provide technical support to customers, distributors, and internal sales personnel regarding product applications, performance, and proper use. Assist in investigating product performance issues, customer complaints, and opportunities for product improvement. 2. Regulatory Affairs and Quality Assurance Assist with the preparation, organization, and maintenance of regulatory submissions, technical files, and supporting documentation. Support quality management system activities, including document control, records management, and maintenance of quality procedures. Assist with product verification and validation activities and the documentation of results. Support investigations of nonconformances, customer complaints, and corrective and preventive actions (CAPA), as appropriate. Help ensure product documentation and company processes comply with applicable regulatory requirements and quality standards. 3. Sales, Marketing, and Business Development Support business development activities by acting as a technical resource during customer interactions. Develop and coordinate marketing campaigns to increase product awareness, generate leads, and support sales growth. Develop marketing materials, presentations, technical content, app notes, and other customer-facing resources. Work with sales and technical teams to communicate product features, benefits, and applications accurately and effectively. Qualifications Must have a minimum BS in Biology, Molecular Biology, Biotechnology, Biomedical Engineering, Bioengineering, Chemistry, Life Sciences, or a related scientific discipline. One to three years of relevant professional experience in a scientific, medical device, biotechnology, diagnostics, or life sciences environment. Strong written and verbal communication skills, including the ability to communicate technical information to both scientific and nontechnical audiences. Willingness to take on a variety of responsibilities in a dynamic, growing company. Preferred Qualifications Experience with molecular applications such as PCR, microarrays, and NGS. Exposure to medical device regulatory requirements and quality management systems. Exposure to product verification and validation, technical documentation, or design control processes. Location and Attendance Requirement: This position is based at our Pleasanton headquarters. Attendance at the office is a requirement for adequate training and successful performance of your duties. This role is not eligible for WFH. If, for any reason you are unable to fulfill this attendance requirement and cannot be physically present at the office on a regular basis, please do not apply. We understand that exceptional circumstances may arise, and we encourage open communication regarding any challenges or situations that may impact your ability to adhere to this attendance policy. By applying to this job, you acknowledge and agree to comply with the attendance and location requirements outlined above. Mawi is an EOE. We offer health, vision, and dental benefits, 401K, and PTO #J-18808-Ljbffr