Pharmacy Tech - Wisconsin Dells, Wisconsin

This opportunity centers on supporting Long Term Care pharmacy operations as an Input Technician, a vital role responsible for managing patient order processing while ensuring strict compliance with Federal and State regulations. The position offers flexibility with options to work remotely, on-site, or in a hybrid setting for local candidates.


Key Responsibilities:

• Accurately enter new and modified patient medication orders from the queue
• Identify and process requests involving controlled substances per established protocols
• Resolve insurance rejections by liaising with the billing team as necessary
• Prioritize and triage medication routes and orders effectively
• Communicate with care facilities to obtain missing information or issue dispense notifications
• Answer inbound calls promptly, within the first three rings
• Escalate undeliverable medication orders to the Pharmacist and notify relevant facilities under direction
• Follow rigorous check policies to maintain dispensing accuracy and compliance
• Collaborate with Back Counter staff regarding order updates and changes
• Deliver professional and timely customer service during all interactions
• Participate in all required meetings and training sessions

Qualifications & Experience:

• Proficiency with Framework software is essential
• High School diploma or equivalent
• Possession of a Wisconsin Pharmacy Technician License; CPhT certification preferred
• Previous pharmacy technician experience preferred
• Strong typing skills with high accuracy and detail orientation
• Ability to work independently and handle clerical tasks effectively
• Adaptable to new processes and systems
• Access to a quiet workspace with high-speed internet connectivity for remote work

This is a full-time, 13-week contract-to-hire opportunity offering a blend of remote and in-person work to best suit the candidate's needs. Those interested in joining a dynamic Long Term Care pharmacy environment and contributing to patient care efficiency are encouraged to apply promptly.