Senior Critical Facilities Engineer

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Title: Senior Critical Facilities Engineer

Location: Onsite at Charlotte, NC

Duration: 12 Months

Travel: Up to 10%, domestic and international

Only W2 candidates are eligible for this position. Third-party or C2C candidates will not be considered

Description:

SCOPE/PURPOSE OF POSITION:

Reporting to the Operations lead of Global Compute platforms, the MultiCloud Administrator is a technology leader that will be responsible for end-to-end facilities for on-site computer rooms at manufacturing locations, with a primary focus on:

• IT electrical load planning (kW/rack, amperage, phases, A/B feeds, redundancy paths)
• UPS and battery backup strategy (runtime targets, capacity management, maintenance/test plans)
• Rack elevations and layout design (power/thermal/weight validation, growth planning, cable paths)
• Overall computer room design (power distribution, environmental requirements, physical/security controls, and facilities readiness)

ROLES AND RESPONSIBILITIES:

• Power Requirements & Electrical Design (IT Load Planning)
• Own IT power demand planning for manufacturing computer rooms: establish current and future rack power budgets, peak load assumptions, and growth buffers.
• Produce/maintain documentation of power source paths, redundancy assumptions, and room feeding approach (e.g., dual feeds, generator transfer) consistent with site DR and readiness documentation practices
• Coordinate with plant electrical/facilities teams on electrical capacity, panel space, circuits, breakers, and phased expansions.
• UPS / Battery Backup Engineering & Runtime Targets
• Define UPS strategy (central room UPS vs. rack UPS) and ensure capacity supports business uptime needs.
• Manage UPS lifecycle: sizing, runtime targets, monitoring, inspection cadence, testing, vendor maintenance coordination, and replacement planning.
• Support sites where UPS utilization is already a risk: e.g., communications on maintaining a "stop-gap" utilization threshold and planning larger capacity upgrades
• Perform troubleshooting and improvement planning for UPS/battery systems aligned with critical facilities operating practices
• Rack Elevations, Physical Layout, and Capacity Modeling
• Create and maintain rack elevations and "as-built" room layouts to support safe installation, maintenance access, and growth.
• Ensure racks are designed and positioned to support safe servicing, cable length constraints, and practical workflows as part of overall computer room layout best practices.
• Maintain CAD-style documentation and keep drawings current as the environment evolves
• Site Readiness, Modernization Support, and Constraint Removal
• Partner with IT infrastructure modernization programs (e.g., dual-room resiliency to identify and eliminate physical constraints like insufficient UPS power, rack space limits, and lack of dual connections.
• Drive remediation plans in coordination with facilities teams while minimizing production impact
• Operational Excellence: Risk, Change, and Incident Support
• Serve as the facilities escalation point for computer room power events, and participate in root cause analysis and remediation planning for electrical failures. [jobs.apple.com]
• Establish/maintain SOPs/MOPs for planned power work, UPS maintenance, rack adds/moves/changes, and room upgrades.
• Provide QA/QC oversight for contractor work impacting computer rooms and critical electrical paths
• Stakeholder, Vendor, and Contractor Management
• Manage vendor relationships for UPS, battery, and monitoring systems; coordinate quotes, SOWs, and delivery timelines for upgrades (including cases where site power capacity expansion is required).
• Collaborate with plant maintenance on generator/transfer readiness and testing practices where applicable.

Provide overall management of the Struxureware DCIM Platform

EDUCATION REQUIREMENTS: Bachelor's degree (B.A.) or equivalent from four-year college in computer science or related field or equivalent experience

EXPERIENCE

• 5+ years of experience in critical facilities / electrical infrastructure / data center or computer room environments, ideally supporting industrial or manufacturing facilities
• Hands-on expertise with UPS systems, battery technologies, and electrical distribution, including troubleshooting and operational safety protocols.
• Demonstrated capability producing and maintaining rack elevations/layouts and validating power/thermal/weight constraints.
• Experience with generators, ATS/STS units, and mission-critical electrical systems operations.
• Familiarity with industry data center tiering concepts and reliability-oriented design thinking

About us:

DivIHN , the 'IT Asset Performance Services' organization, provides Professional Consulting, Custom Projects, and Professional Resource Augmentation services to clients in the Mid-West and beyond. The strategic characteristics of the organization are Standardization, Specialization, and Collaboration.

DivIHN is an equal opportunity employer. DivIHN does not and shall not discriminate against any employee or qualified applicant on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status.