Residential Installer Apprentice

Job Description

Job Description

The Residential Installer Helper derives his authority from and is directly responsible to the Residential Service Manager.  He will be under the direct supervision of the Residential Service Manager and/or Lead Installer.                                                                                       

RESPONSIBILITIES & DUTIES: The Residential Installer Helper is responsible for assisting lead installer with replacement/repairs to mechanical and controls of heating, refrigeration, air conditioning and ventilation equipment sold or serviced by the company. He is responsible for maintaining the quality of his work up to acceptable company standards, and for representing the company to the customer in a professional manner that promotes good long-term relationships.

He is specifically responsible for the following:

1. To be courteous, neat, clean, and in uniform on the job.

2. Assist all lead installer’s putting up truck stock, load equipment, and filling all supplies

needed for jobs.

3. Ensuring vehicles are cleaned and maintained inside and out on a weekly basis.

4. Assist in protecting customer property and valuables to the best of your ability.

5. Unload trash, old equipment, and any other debris left over from jobs daily.

6. Follow lead man’s instructions

7. Inventory is to be counted and maintained according the standard service truck inventory

list. This includes materials used on the job. Shortages will be the crew’s responsibility.

8. Maintain and protect company assigned tools, reporting any deficiencies to the

Lead Installer and/or Manager.

9. To be report any vehicle mechanical problems to the vehicle maintenance coordinator.

10. To report to the manager/supervisor when he will not be working. Ample notice must be

given by employee.                                                                                                                                                                                                                          

11. To be available for after-hours emergency service, according to the on-call schedule or as Manager feels necessary, based on business needs.

12. Input/edit all model, serial numbers, and filters for customer location. Take pictures of new and old equipment as required.    

13. Follow EPA and company CFC policies.

14. Responsible for the purchase, upkeep and replacement of personal hand tools, meters, and other specialized tools required to perform job duties.

15. Follow all rules and guidelines listed in employee handbook.

16. Perform any other duties Residential Install Manager or Lead installer deems necessary.

EDUCATION, KNOWLEDGE AND SKILLS REQUIRED OR DESIRABLE:

1. High School diploma. Trade school or equivalent.

2. Ability to work without close supervision.

3. Previous experience troubleshooting electrical, refrigerant and mechanical systems.

4. Basic knowledge of ductwork design and construction.

5. Experience in refrigeration pipe fitting and installation.

6. Good mechanical skills required.

7. Ability to perform their job in a neat, professional manner.

8. Ability to deal diplomatically and effectively with customers- or good communication skills.

9. Must complete a minimum of (30) hours of continuing education annually.

10. Must have a minimum Type I and II C.F.C. certification.

11. Must be able to work with step ladders and extension ladders. Not afraid of heights.

12. Must be able to lift at least 50 pounds above your waist.

13. Must be registered with the State of Texas Licensing and Regulations.