Assistant Store Manager/Key Carrier
Roses Discount Stor
Description Position Purpose Designed to drive comp sales through consistent leadership of daily priorities in order to create a great customer and associate experience. Ensure: leaders are visible on the sales floor at all times. Effective two-way communication takes place between management and associates. Tasks are completed in a timely manner. Associates are happy and more productive, resulting in a great in-store experience for Associates and Customers. Job Scope This position coordinates the work of Customer Service Associates. This position has no direct budgetary accountability. Essential Functions
- Provide positive customer service by treating customers in a courteous and knowledgeable manner in order to maximize customer satisfaction and sales.
- Adhere to assigned work schedule in order to provide predictability in workload scheduling.
- Follow all Company policies and procedures in order to maximize customer service, sales, and store profitability.
- In applicable instances, unloads trucks, processes freight, stocks counters, and any other function needed to maintain salesfloor.
- Review daily staffing
- Evaluate recovery needs
- Conduct recovery blitzes at 2, 4, 6 and 8
- Monitor fitting room, selling floor and sizing recovery
- Communicate cleanliness expectations and inspect for completion prior to sign off
- Conduct effective hand off to incoming MOD or provide communication for opening MOD
- Provide support to store management as requested.
Vacancy posted 2 days ago
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