Branch Manager
Bradford Supply
About Us
We are a leading wholesale supplier of oilfield, plumbing, water systems and industrial products serving contractors, operators, and businesses throughout the region. We're looking for a driven, dependable Branch Manager to lead our St. Elmo, IL location and ensure it runs smoothly, efficiently, and profitably.
Position Summary
The Branch Manager is responsible for the overall leadership, organization, and day-to-day operation of the branch. This role requires someone who can stay calm and decisive under pressure, keep the team organized and accountable, and deliver outstanding customer service all while clearly communicating expectations and direction to staff. This is a hands-on leadership role for someone who thrives in a fast-paced industrial supply environment.
Key Responsibilities
Leadership & Team Management Lead, motivate, and hold the branch team accountable; foster a positive, productive work environment built on trust and respect.
Operational Organization Oversee daily branch operations, inventory accuracy, scheduling, and workflow to ensure the branch runs efficiently and stays ahead of demand. Conduct weekly staff meeting and submit written reports to upper management.
Performance Under Pressure Make sound decisions quickly in a high-volume, deadline-driven environment without sacrificing quality or safety.
Communication & Direction Clearly communicate roles, responsibilities, and expectations to employees; provide consistent direction, feedback, and coaching to keep the team aligned on a daily basis.
Customer Service Set the standard for customer service excellence; build and maintain strong relationships with contractors, vendors, and walk-in customers.
Sales & Profitability Drive branch sales performance, manage budgets, and identify opportunities for growth within the local market.
Inventory & Vendor Management Maintain proper stock levels, coordinate with purchasing department to support branch needs.
Safety & Compliance Ensure the branch operates in compliance with company policies and all applicable safety regulations.
Maintain a Professional Environment -Ensure that the store always looks clean and inviting to customers.
Qualifications
Proven experience in a management or supervisory role, preferably in wholesale distribution, oilfield supply, plumbing, or industrial products.
Strong leadership skills with a track record of building and managing effective teams.
Excellent organizational skills with the ability to manage multiple priorities at once.
Demonstrated ability to perform and lead effectively in high-stress, fast-paced conditions.
Strong verbal and written communication skills, with the ability to clearly direct and develop employees.
Customer-first mindset with strong interpersonal and problem-solving skills.
Working knowledge of oilfield, plumbing, or industrial supply products is a plus.
Basic proficiency with inventory and point-of-sale systems.
Valid driver's license and ability to pass a background check/drug screening.
What We Offer
Job Type: Full-time
Base Pay plus commission
Benefits:
401(k)
Medical/Vision/Dental
Company Paid Life Insurance
Paid time off
Holiday Pay
Wellness Program
Schedule:
Day shift
Monday to Friday
Weekends as needed
Compensation details: 54000-65000 Yearly Salary
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