Client Service Coordinator

About Us: We’re more than just a veterinary clinic, we’re a team of compassionate animal lovers dedicated to providing the very best care for pets and the people who love them. From wagging tails to happy purrs, we’re here for every step of the journey, and we’re looking for someone just as enthusiastic to join our front desk team. The Role: As our Veterinary Receptionist , you’ll be the smiling face and friendly voice that welcomes clients and their pets. You’ll be the first point of contact, making every visit feel smooth, organized, and stress-free for both humans and animals alike. What You’ll Do: Greet clients and their pets with warmth, empathy, and a genuine smile Schedule appointments and manage our busy clinic calendar Answer calls, emails, and messages promptly and professionally Keep client records up-to-date, including medical history and insurance details Assist with check-in and check-out, including payment processing Share helpful information about our services, products, and procedures Keep the reception area tidy, welcoming, and pet friendly Work closely with our veterinary team to keep the clinic running smoothly What We’re Looking For: Excellent verbal and written communication skills A natural ability to deliver top notch customer service with professionalism and kindness Familiarity with animal care is a plus (pet grooming, dog training, equine care, animal husbandry, or pet care experience) Bonus points for knowledge of lab procedures or veterinary critical care Comfort working in a fast-paced environment while staying detail oriented Basic computer skills for scheduling, records, and payment processing Why You’ll Love Working Here: Competitive pay based on experience ($16-$18) Eligible for periodic bonus (where applicable) Benefits: Medical, Vision, Dental, 401k, Short and long term leave, uniform allowance, PTO and discounts for your pets. Flexible schedule with rotating Saturdays. Full-time position with opportunities to grow within the clinic A positive, team-oriented environment that values both pets and people The rewarding feeling of helping animals every single day If you’re passionate about animals, thrive in a customer focused role, and want to be part of a supportive, fun, and caring team we’d love to meet you! #J-18808-Ljbffr National Veterinary Associates