9-1-1 Dispatcher

Job Description

Job Description

9-1-1 Dispatcher

The Tillamook County Emergency Communications District is seeking applicants for the position of 9-1-1 Dispatcher.

This opening is available for quick, accurate, self-assured individuals to learn and operate our progressive Computer-Aided Dispatch (CAD) and Enhanced 9-1-1 system. We provide an extensive training program during which time the trainee is monitored closely by a certified trainer and evaluated on a daily basis. As a trainee you will learn the skills to perform call handling and dispatch of police, fire, and medical units.

Emergency dispatch work is frequently intense and demanding, requiring working weekends, holidays and rotating day, evening, and night work schedules. Applicants must possess the ability to determine priorities and make critical decisions promptly.

Competitive candidates will possess the ability to communicate clearly and accurately. They will also be required to speak clearly and distinctly, and handle multiple, simultaneous, demands effectively and efficiently. They must also act calmly, quickly and with good judgment in emergency situations. Maintaining effective working relationships with co-workers, user personnel, and the public is essential. Previous experience in the emergency services, or related field, preferred.

If you have been discharged, or are a disabled veteran, you may qualify for veteran's preference points. If you feel that you qualify as a veteran, please submit a copy of your DD214 to qualify for veteran's preference points. If you feel that you qualify as a disabled veteran, please submit a copy of your DD214 along with a Veteran's Administration letter stating your disability to qualify for additional veteran's preference points.

Veteran's preference points cannot be honored without supporting documentation. You must submit the required veteran's preference documentation with your application.

Tillamook County Emergency Communications District serves many agencies including 3 law enforcement agencies, 7 fire departments, 1 emergency medical service provider, and 76 secondary agencies. The District serves a population of over 25,000 citizens in 2,625 square miles and nearly 1,000,000 visitors to Tillamook County each year. The District dispatched approximately 46,000 incidents in 2025.

All Dispatchers become certified as Telecommunicators and Emergency Medical Dispatchers. These certificates are obtained through the Oregon Department of Public Safety Standards and Training.