Infrastructure Delivery Manager

Description Amazon Web Services (AWS) is a fast‑paced technology company and a leader in the world of data centers. We are currently expanding our infrastructure management team within Amazon Web Services and are looking for a proven technology manager with experience in people management, robust technical understanding and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate for this role will create sustainable processes and standards; and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability. The mission of the team is to deliver network capacity on time with zero rework. The Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment. This manager will be responsible for growing a team and will oversee their development and growth. The successful candidate will have experience managing and mentoring people, tracking budgets, providing strategic direction and proposing technical solutions. This manager will ultimately be responsible for installing and delivering our network equipment and related infrastructures, as well as responsible for driving low voltage structured cabling across the Amazon data center platform. Effective May15,2017, logical access to the AWS GovCloud region will be restricted to Amazon employees who are U.S. Citizens. (GovCloud may NOT be accessed from outside of the United States) Key job responsibilities The ideal candidate will possess a technology background that enables them to understand the complexities of the sophisticated network architecture of Amazon data centers. To be a qualified candidate for this role you must have experience operating in large‑scale data center or a background in telecom networks and display a demonstrated ability to think broadly and strategically, as this is needed to align the future of Infrastructure Delivery with the larger objectives of the business. You will be responsible for managing a group of technicians who are installing and building server rack capacity for our customers. You must be passionate about Customer Experience, think and act globally and want to contribute to innovations in Data Center Infrastructure. Managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance. Delivering capacity to existing Data Centers. Helping build and bring online new Data Centers. Constantly improving all our processes and procedures. Assisting & managing relationships with external vendors & contractors. Liaising with internal teams & management groups. Ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers. Creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes. Assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc. This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Essential Requirements Ability to travel to or commute between data center locations as needed. Willingness to temporarily work at alternative sites during training periods or until assigned facility is operational. Travel frequency will vary based on business needs and operational status of assigned facility. Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. Basic Qualifications 2+ years of management/team lead function experience. 2+ years of experience in a data center technology role and/or 2+ years of knowledge in TCP/IP networking, network cabling, fiber, optic types, and test equipment. Preferred Qualifications Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.). Experience with installing physical data center equipment such as copper/fiber cabling and racks. Understanding of networking infrastructure topology. Certifications in a relevant field (CCENT, Network+, CCNA). Behavioral interviewing and hiring experience. Ability to work on a flexible schedule including days, nights, and/or weekends. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The base salary range for this position is listed below. Your Amazon package will include sign‑on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at USA, VA, Herndon — 78,400.00 — 137,300.00 USD annually Company: Amazon Data Services, Inc. Job ID: A10415232 #J-18808-Ljbffr