Learning Assistant I: Library/Learning Commons

Requisition Number

AS945P

Job Title Learning Assistant I: Library/Learning Commons Pay Rate $15.91 hourly Position Type Part-time Variable Schedule Position Summary The Learning Assistant I provides high quality customer service to students, faculty, and the public in the Learning Commons and Library. Responsibilities include answering questions related to Learning Commons services and resources, assisting with technology, monitoring the Learning Commons desk, and supporting all Learning Commons, Learning Center, and Library processes. This position has the ability to use varying styles and approaches that reflect an understanding and acceptance of the role of culture in a diverse, multicultural workplace. Essential Duties and Responsibilities Assist with front desk coverage, welcome patrons (students, faculty, staff, community members), and refer them to appropriate services. Assist students with finding and checking out Library materials (books, course reserves) and signing in to the Tutoring & Writing Center. Assist with answering questions related to printing/scanning documents and using computer applications, including Microsoft Office, the internet, Blackboard, and file operations. Assist with the daily maintenance and cleaning. Perform clerical duties, including answering phones, making copies, inputting data, filing, restocking office supplies and printers, re-shelving books, and other assigned tasks. Assist with preparation and updating of library and learning center materials, including fliers, digital audio/video, and handouts. Perform other duties as assigned. Required Minimum Qualifications High School Diploma College-level course completion with a grade of B or greater Prior employment, volunteer or internship Desired Qualifications Experience in Microsoft Office suite and Blackboard Learn Experience providing customer service Understanding of Frederick Community College systems and resources Ability to interact positively and respectfully with a diverse population Ability to maintain a helpful, professional demeanor in a busy learning environment Evidence of dependability, punctuality, organizational skills, and good study skills Work Schedule Hours will shift per Learning Commons schedule Full/Part Time Part Time Telework Eligible? No Essential Personnel? No Benefits Frederick Community College offers a generous benefits package which includes medical insurance, dental and vision plans, waiver of FCC tuition for employee and eligible dependents, tuition reimbursement, generous leave benefits, retirement plans, and more! Non-Discrimination Statement Frederick Community College is committed to the principles of equal opportunity and strictly prohibits discrimination against any person on the basis of age, ancestry, citizenship status, color, creed, ethnicity, gender identity and expression, genetic information, marital status, mental or physical disability, national origin, race, religious affiliation, sex, sexual orientation, or veteran status in its activities, admissions, educational programs, and employment. #J-18808-Ljbffr Frederick Community College