System Director of Risk Management

Location 100 E Liberty St Louisville, KY 40202 Job Summary The System Director, Risk Management is responsible for promoting an environment of risk awareness and risk reduction, supervising risk directors and managers, managing liability claims, including consulting with experts, attorneys, excess insurance carriers, and claimants. Actively participates in alternative dispute resolution; directs facility risk awareness and risk reduction program, including loss prevention and loss control measures, analysis of trending concerns, risk reduction education; assists in purchase and reserve setting of all lines of insurance coverage for UofL Health; assists in development and education of system safety and risk management policies and procedures; participates in sentinel event root cause analysis process; assists Chief Legal Officer in developing strategic initiatives for organizational growth. Essential Functions Develop and direct system-wide risk management program, including loss prevention and loss control measures; oversee the investigation, documentation and assessment of all actual and potential liability risk exposures for the system. Review trends in occurrence reporting data and report to hospital administration and legal counsel regarding risk management program, trends, and current issues. Oversee development and education of system safety and risk management policies and procedures; develop, present and evaluate educational programs related to risk management theory, current issues, and incident prevention. Participate in investigations of sentinel events and the root cause analysis process. Coordinate and oversee completion of interrogatories, document productions and other discovery requests for professional, general and employment practices liability claims. Oversee purchase and reserve setting of all lines of insurance coverage for the system. Work with insurance underwriters and brokers on placement, maintenance and renewal of all lines of insurance coverage, except workers’ compensation. Oversee the management of the workers compensation program for the system and related employee claims. Other Functions Participate in various other special projects related to protecting the health system against liability claims. Serve as a resource to physicians, administrators, nursing personnel and other hospital departmental personnel. Participate in developing and interpreting appropriate risk management policies, procedures, and techniques. Assist the System VP Compliance & Audit with all federal, state and local health care regulations and standards compliance. Develop and review risk policies. Assist System VP, Quality and Patient Safety as needed in patient safety education and standards. Serve on the Emergency Preparedness Committee and monitor activity of all safety subcommittees. Maintain compliance with all company policies, procedures and standards of conduct. Comply with HIPAA privacy and security requirements to maintain confidentiality at all times. Serve as a member of the system's professional malpractice carrier's Underwriting Committee. Serve as a member of the system's professional malpractice carrier's Claims Committee. Attend mediation and trials as necessary. Perform other duties as assigned. Job Requirements Education, Experience, Licensure and Certification Education Bachelor’s degree (required) J.D. or Master’s degree or higher (preferred) Experience Minimum of 10 years of risk management, claims management, litigation and insurance experience (required) Licensure Kentucky RN license (required) Kentucky bar admission (preferred) Certification Associate in Risk Management (ARM) and Certified Healthcare Environmental Manager (HEM) (preferred) Job Competency Knowledge, skills, and abilities critical to this role: Exemplifies service excellence – responsive, informs constituents of process, pleasant to work with, educates and provides timely, accurate information. Displays strong organizational skills – manages time effectively, keeps tasks appropriately prioritized and delegates appropriately; works proactively – anticipates and plans for problems before they arise; performs work in a neat, efficient, well-coordinated, well-communicated manner with a high degree of accuracy and professionalism. Role models a strong work ethic – motivated, diligent, industrious and persistent; stays on tasks to completion; works at a fast pace to ensure optimal efficiency; remains flexible – ability to change directions as needed to ensure optimal outcomes. Displays strong interpersonal skills – can build effective, strong working relationships with employees, colleagues, management and vendors through trust, communication, and credibility; self-awareness and emotional intelligence; exercises sound judgment. Displays strong leadership skills – ability to work collaboratively with others, serve others, help others, lead others, mentor others, and take directions from others to move process and programs forward to the desired outcome. Language Ability Must be able to communicate effectively in both verbal and written formats. Reasoning Ability Ability to break down problems or tasks; scan one’s own knowledge and experience to identify causes and consequences of events. Computer Skills Proficient in Microsoft Office Suite (Word, Excel, Outlook). Additional Responsibilities Demonstrates a commitment to service, organizational values and professionalism through appropriate conduct and demeanor at all times. Maintains confidentiality and protects sensitive data at all times. Adheres to organizational and department specific safety standards and guidelines. Works collaboratively and supports efforts of team members. Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community. UofL Health Core Expectations Honoring and caring for the dignity of all persons in mind, body, and spirit. Ensuring the highest quality of care for those we serve. Working together as a team to achieve our goals. Improving continuously by listening, and asking for and responding to feedback. Seeking new and better ways to meet the needs of those we serve. Using our resources wisely. Understanding how each of our roles contributes to the success of UofL Health. #J-18808-Ljbffr UofL Health