Parts Advisor

About Us

Every employee is absolutely critical to its success. Part of the Hicks Automotive Group weve been in business since 1973. Our rapid growth and fast-paced environment make this an awesome place to work. Happy employees make happy customers and we reward individuals who are ready to work hard and stay motivated. Come join our team!

Benefits

• Medical Dental & Vision Insurance
• Life Insurance
• 401(K) Plan
• Paid Training - Sales & Service
• Paid Time Off
• Paid Vacation
• Paid Holidays
• Employee Discounts on products & services
• Saturday lunches

Responsibilities

• Oversee the parts sales process from start to finish.

• Communicate with staff and customers in a friendly and professional manner.

• Converse effectively/efficiently regarding customer parts status.

• Read and understand the parts catalog when looking up and speaking to specific parts.

• Answer phone calls provide price quotes and other information to customers.

• Review body shop estimates to verify the parts ordered are correct and all pricing is in line with the estimate.

• Provide high level service to both internal and external customers.

• Pull/fill orders from stock and maintain weekly bin checks to ensure accuracy of stock.

• Notify parts manager of out-of-stock parts or shop materials that need immediate attention.

• Locate out-of-stock parts from outside source and submit an emergency order if necessary.

• Make sure all internal requests for parts are billed on service repair order.

• Receive payment from retail customers or obtains credit authorization.

Qualifications

• High School Diploma or equivalent and prior auto parts sales experience (preferred)

• Eager to improve in a dynamic work environment

• Strong interpersonal and time management skills

• Ability to read/interpret safety and maintenance documents

• Ability to calculate figures/amounts including; discounts interest commissions proportions % area circumference and volume

• Valid drivers license and clean driving record

We are an equal opportunity employer and prohibit discrimination/harassment withoutregard to race color religion age sex national origin disability status genetics protectedveteran status sexual orientation gender identity or expression or any other characteristicprotected by federal state or local laws.

Required Experience:

Unclear Seniority