Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• Life insurance
• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:
Our agency opened in 2026 and is a growing team of two with plans to expand. I was a stay-at-home mom for 14 years before joining a State Farm agency. I quickly fell in love with the business, spent three years learning and growing, and then opened my own agency.

Family is at the center of everything I do. I truly believe in making the most of your time and not sacrificing family for work. That mindset carries into how I lead the office and support my team.

For our team, we offer life insurance benefits, PTO, reimbursement for licensing costs, and a strong emphasis on work-life balance. Our office culture is supportive, open, and family-oriented. I maintain an open-door approach and encourage questions so team members can learn and grow the right way.

Were a close-knit team that truly supports one another. Were looking for someone who is eager to learn, values communication, and wants to be part of a positive, team-focused environment.

ROLE DESCRIPTION:
Tiffany Apsitis - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES:

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS:

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.