Customer Sales Associate

Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, we put the planet first. This position is located on site (5 days per week) and involves working as a Customer Sales Associate in our Trane Supply stores. Responsibilities Provide support to customers and find efficient solutions to ensure satisfaction. Partner with customers to grow sales by identifying related products or add‑on extensions. Process customer orders, respond to inquiries, questions or complaints regarding parts and supply offerings, and offer solutions. Keep current on knowledge of Trane products, offerings and promotions to provide a premier experience and drive sales. Interact with customers both on the phone and in person. Execute quote and order management processes with high accuracy to expedite fulfillment and ensure timely delivery. Assist with warehouse/inventory management work as needed. Show flexibility to work overtime or weekends as required. Qualifications High school diploma or GED. Inside sales, retail, or related experience. Experience in a fast‑paced, customer‑focused environment with a focus on service, continuous improvement and safety. Proven experience in building customer relationships and maintaining professionalism even in challenging situations. Compensation Annual base salary range:$44,300.00–$89,424.99 (or hourly base pay).Incentive eligible:Yes.Commission eligible:No. Benefits Health insurance and holistic wellness programs starting on day one. Family building benefits, including fertility coverage and adoption/surrogacy assistance. 401(k) match up to 6% plus an additional 2% core contribution (up to 8% company match). Paid time off: 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options for volunteer and parental leave. Educational and training opportunities, tuition assistance and student debt support. Benefits offerings may vary depending on collective bargaining agreements and local/state regulations. Safety Sensitive Role Yes. Certain roles may require an additional drug screening. Equal Employment Opportunity Statement We are an equal‑opportunity employer; all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, pregnancy, age, marital status, disability, status as a protected veteran, or any legally protected status. Accommodations We are committed to providing reasonable accommodations to candidates and employees who may need assistance with application or recruitment processes due to disability or impairment. To request an accommodation, please contact us at View email address on click.appcast.io . #J-18808-Ljbffr