Senior IT Help Desk Specialist - Escalations & End-User Support

Desert Financial Credit Union is seeking a Service Desk Specialist II to provide frontline IT support for end users, including in person, phone, and remote assistance. You will troubleshoot hardware and software, manage accounts, deploy devices, and contribute to knowledge sharing. The role emphasizes customer service, problem solving, and technical reasoning with opportunities to mentor junior staff and improve service delivery in a busy environment. #J-18808-Ljbffr Desert Financial Credit Union