HUMAN SERVICES WORKER II - F/C

Human Services Worker II - F/C - 60004867

The Florida Department of Children and Families (DCF) is the state of Florida's social services agency. The agency oversees services for child safety, fostering, adoption, domestic violence, adult protective services, refugees, homelessness, mental health, substance abuse, childcare providers, human trafficking and public assistance. The agency's mission is to work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency. Within DCF, the Substance Abuse and Mental Health (SAMH) Program office is recognized as the single state authority for substance abuse and mental health services. The Office of SAMH is statutorily responsible for the planning, evaluation, and implementation of a comprehensive statewide system of care for the prevention, treatment, and recovery of children and adults with serious mental illnesses or substance use disorders. Florida State Hospital (FSH) is a mental health treatment facility owned and operated by the State of Florida and is part of the Department of Children and Families. The department's mission is to "work in partnership with local communities to protect the vulnerable, promote strong and economically self-sufficient families, and advance personal and family recovery and resiliency." FLORIDA STATE HOSPITAL IS A TOBACCO FREE FACILITY.

Workdays: Monday – Friday; Every other weekend

Work Shifts: 8:00 am – 4:30 pm EST

Work Hours: 40 hrs. week

This is a highly responsible and professional position serving as a Human Services Worker II – F/C within the Rehabilitation Services. The ideal candidate will be a collaborative team player who works seamlessly across all sections within the program office. This role requires the use of independent judgment, a proactive approach to responsibilities, and exceptional attention to detail. If you are driven, organized, and thrive in a fast-paced environment, we encourage you to apply.

Specific duties and responsibilities include:

• Responsible for providing residential care, assisting with enrichment activities and supporting the treatment, psychiatric rehabilitation, stabilization and recovery of people with a mental illness.
• The incumbent is expected to treat people served in a respectful manner that preserves their dignity.
• Responsible for developing and maintaining a professional caregiver relationship with people served and shall not exceed relationship boundaries by developing personal friendships, sharing personal information or exchanging personal items.
• Preserving the rights, safety and security of people served via Observation, Communication and Intervention.
• Supporting activities of daily living of people served by assisting or performing tasks as described in Children and Families Operating Procedures (CFOP) 155-1.
• Documentation: Description of behavior of person served while not experiencing distress, being escorted, eating meals, on special observation status, in the seclusion room and in restraints, Behavior and events related to the well-being and recovery of people served, Distressful stimuli and triggers and behaviors that may represent medication side effects, Location of people served when checking wards, transporting and during Freedom of Movement check-in/out times, Discovery of contraband, Personal property, personal hygiene practices, and vital sign and weight readings, Provision of services and information related to Recovery Plan objectives, Responses of people served when encouraged to attend activities.
• Assessment of needs and service provision by way of: Assist with meaningful life activities including, but not limited to, mail and phone correspondence, encouraging people served to attend scheduled or alternative engagement activities, Support treatment and psychiatric rehabilitation services by assisting with homework, skills practice, reading, etc., Provide services identified on a person's Recovery Plan, communicate with people served to support the achievement of Recovery Plan objectives, Serve as a personal advocate by communicating with other service team members and documenting information relative to psychiatric rehabilitation, stabilization and recovery of people on assigned unit. Act as residential living area coordinator in the absence of assigned supervisory staff member. Perform other related duties as assigned.

The job duties listed above are not intended to be a comprehensive list of duties and responsibilities of the position. The omission of a specific job function does not absolve an employee from being required to perform additional tasks incidental to or inherent in the job. Performance of lower-level duties may be required.

Knowledge, Skills and Abilities required for the position:

• Knowledge of the methods of instructing and providing care to others.
• Ability to understand and apply the methods and practices used in medical, psychiatric, nursing or childcare or in working with developmentally disabled persons.
• Ability to take and monitor vital signs.
• Ability to administer routine treatments under medical supervision.
• Ability to read.
• Ability to pay attention to details.
• Ability to follow verbal and written instructions.
• Ability to carry out instructions for implementing prescribed treatment plans including behavior modification activities.
• Ability to instruct others in basic self-care skills.
• Ability to instruct others in recreational activities.
• Ability to provide instruction and personal guidance and care to clients.
• Ability to prepare charts and records.
• Ability to prepare instructional materials.
• Ability to communicate effectively.
• Ability to establish and maintain effective working relationships with others.

Minimum Qualifications:

• Must be 18 years of age at time of hire.
• Six months of experience working in a medical, psychiatric, nursing or childcare setting, or in working with developmentally disabled persons; or in working in a correctional facility. College or vocational/technical training from an accredited institution can substitute at the rate of 15 semester, 22 quarter or 360 classroom hours for the required experience. Current State of Florida Certified Nursing Assistant (C.N.A.) license can substitute for the required experience.

Preference will be given to applicants who have: High School Diploma or General Education Development Diploma (GED)

Candidate Profile (application) must be completed in its entirety: Include the supervisor names and phone numbers for all periods of employment. Account for and explain gaps in employment so that the hiring process is not delayed. Experience, education, training, knowledge, skills and/or abilities, as well as responses to pre-qualifying questions must be verifiable to meet the minimum qualifications. It is unacceptable to use the statement "See Resume" in place of responding to qualifying questions and entering work history.

If you experience problems applying online, please call the People First Service Center at View phone number on click.appcast.io.

Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits. For a more complete list of benefits, visit

DCF EMPLOYMENT DISCLOSURES US CITIZEN REQUIREMENT Only US citizens and lawfully authorized alien workers will be hired. SELECTIVE SERVICE SYSTEM REGISTRATION All selected male candidates born on or after October 1, 1962, will not be eligible for hire or promotion into an authorized position unless they are registered with the Selective Service System (SSS). Verification of Selective Service registration will be conducted prior to hire. For more information, please visit the SSS website: . RETIREE NOTICE If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be suspended or voided, and you required to repay all benefits received depending upon the date of your retirement. BACKGROUND SCREENING It is the policy of the Florida Department of Children and Families that any applicant being considered for employment must successfully complete a State and National criminal history check as a condition of employment before beginning employment, and, if applicable, also be screened in accordance with the requirements of Chapter 435, F.S., and Chapter 408, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Background screening shall include, but not be limited to, fingerprinting for State and Federal criminal records checks through the Florida Department of Law Enforcement (FDLE) and Federal Bureau of Investigation (FBI) and may include local criminal history checks through local law enforcement agencies. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center View phone number on click.appcast.io). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 2