Helpdesk Support Technician
Mandarich Law Group, LLP
IT Support SpecialistMandarich Law Group, LLP is one of the nation's leading creditors' rights law firms, with offices in 11 states. We are committed to providing a collaborative and professional work environment where our teams thrive and grow.Act as the first point of contact for technical support via phone, email, and walk-upsTroubleshoot hardware, software, and network issues—escalating when neededSet up new user workstations and manage employee onboarding/offboardingSupport Windows desktops, Microsoft Office applications, printers, and other common business toolsMaintain accurate records of issues and resolutions in our ticketing systemAssist with user account management, password resets, and access rights via Active Directory
Vacancy posted 2 days ago
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