Data Center Technician L2

Make an impact at NTT Global Data Centers Join NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting‑edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported. Your role at a glance The Data Center Technician provides a working level of data center knowledge and is responsible for the operational integrity and regulatory compliance of the data center electrical, mechanical, and fire life safety systems. The Data Center Technician maintains and follows the processes that maximize customer uptime in the most cost‑effective way. Ensures that data center problems are identified and repaired quickly, that contractors deliver quality services, and that internal customer demands are met. What we are looking for ESSENTIAL DUTIES & RESPONSIBILITIES Develop creative approaches to keep operational costs to a minimum, improve efficiency, and implement new strategies. Systems of responsibility include mechanical responsibilities such as chilled water systems and components, HVAC systems such as rooftop units, CRAC/CRAH units, and humidification systems. Electrical responsibilities include electrical/critical power distribution from the Utility/Generator main switchgear through the UPS systems out to the customer load. Fire Life Safety responsibilities include wet sprinkler systems and pre‑action sprinkler systems as well as their associated detection devices. Tests performance of electromechanical assemblies and electronic voltmeters. Reads blueprints, schematics, diagrams, or technical order to determine methods and sequences of processes. Inspects parts for surface defects. Installs electrical or electronic parts and hardware in housings or assemblies, using hand tools. Aligns, fits or assembles component parts, using hand or power tools. Operates, monitors, maintains, and responds to abnormal conditions in facilities systems. Areas include Mechanical, Electrical, Fire Life Safety, and Building Monitoring and Control. Analyzes systems to ensure best practices for both internal and external customers. Provides feedback to DCO Engineering on the effectiveness of existing standards and processes. Works with contractors and consultants to review quality assurance for all system expansions, corrections, and upgrades. Works with the CF Ops Lead Technician to track and complete an aggressive preventive and predictive maintenance program. Ensures data center operates at maximum operational efficiency by analyzing existing operating conditions, recommending new technologies and improving overall efficiency, and cost reduction. Manages systems to avoid unplanned customer‑impacting events. Works with CF Ops Lead Technician to determine maintenance requirements for mechanical, electrical, and fire life safety systems. Performs other duties as assigned. Regular, predictable attendance is essential to satisfactory performance. KNOWLEDGE, SKILLS & ABILITIES Understanding of mechanical, electrical, and fire life safety systems used in a data center environment including electrical distribution and layout, transformers, PLC’s, generators, switchgear, UPS systems, STS’, ATS’, PDU’s, chilled water systems, CRAC/CRAH’s, pre‑action sprinkler systems. Knowledge of NEC, NFPA 70E, NFPA 72, NFPA 25, and compliance issues as well as building codes in regard to fire life safety. Current knowledge in industrial safety best practices (lockout/tag out, arc flash protection, OSHA and state regulations). Familiarity with data trending/tracking and analysis and ability to utilize a PC based integrated critical monitoring system. Ability to process hands and eye requests as required (e.g., tape rotation, rack and stack of equipment, inventory hardware, power cycle devices, patch cable install/removal). Hands‑on experience installing, maintaining, and/or troubleshooting large commercial and industrial systems such as chilled water systems, large centrifugal chillers, cooling towers, heat exchangers, water treatment systems, VFD’s and pumps, HVAC equipment, CRAC/CRAH’s, humidification systems, water heaters, water/air filters, BMS and PLC controls, emergency standby diesel generator systems, fuel/oil systems, 480/277 and 208/120 electrical generation and distribution, static UPS systems, double interlock, pre‑action systems. Excellent communication skills, both written and oral. Proficient with MS Office Suite (Word, Excel, PowerPoint, Project). Ability to communicate effectively with customers and internal staff and work effectively in a team environment. Ability to coordinate, supervise, and communicate with contractors who perform maintenance or upgrade work on these systems. Ability to learn quickly and address issues as they arise during normal working hours or after hours. Ability to operate in and promote a rigorous process‑driven team environment. Ability to logically analyze and solve problems. Ability to effectively multi‑task multiple projects. Ability to operate hand and machine tools (hammer, drill, saw, etc.). Ability to operate electrical tools such as a multimeter or infrared camera. Ability to operate a forklift. Comfortable working in a high‑stress, fast‑paced environment with shifting priorities. Ready to work on a shift that may require nights, holidays, and some weekends. WORK HOURS/SHIFT 6am-6pm. EDUCATION & EXPERIENCE Associate of Science in Technology degree or equivalent education and/or work experience plus a minimum of 3 years in a mechanical/electrical position within critical facilities (preferably a data center, hospital, semi‑conductor, or power plant). CPR/First Aid and NFPA70E certification during employment. Possession of an OSHA approved forklift certification or ability to obtain one after hire required. High School Diploma or GED required. PHYSICAL REQUIREMENTS Primarily walking, standing, and bending with some sitting. Communication skills: verbal, visual, and listening. Close visual work on a computer terminal. Dexterity of hands and fingers to operate required equipment as well as to operate computer keyboard, mouse, and other technical instruments. Lifting and carrying heavy equipment up to 50 pounds. Ability to climb ladders and work on raised platforms. WORK CONDITIONS Data center environment with varying temperatures and loud noises. Potential extensive daily usage of workstation or computer. Must work on‑site; no telecommuting permitted. SPECIAL REQUIREMENTS Willing to be part of the after‑hours notification and escalation protocol. Wears leather close‑toed shoes with a solid rubber sole. Onsite work at a data center facility and may require use of a personal mobile device. A monthly stipend will be provided to cover expenses incurred for using a personal device, if applicable. COMPENSATION & BENEFITS Hourly base salary $33.90 – $50.90, eligible for overtime pay in accordance to local state and federal Wage and Hour requirements. Annual bonus for all regular full‑time employees, payout dependent on individual and company performance. Paid time‑off, medical, dental, and vision benefits, life and supplemental insurance, short‑term and long‑term disability, flexible spending account, and 401(k) retirement plan. #J-18808-Ljbffr