Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Relations Coordinator

$48k - $56k

Denver Broncos Football Club

The Denver Broncos are one of the most popular franchises in all of sports. Whether judged by the measure of wins and championships, attendance, national television exposure or by the Broncos' reputation locally and throughout the NFL, there are few parallels in the world of professional sports. We are dedicated to being the best team to cheer for, play for, and work for across all of sports. We are looking for employees who are passionate about what they do, have fun doing it, and proud to represent the Denver Broncos Football Club and Empower Field at Mile High. Job Summary The Guest Relations Coordinator is responsible for providing excellent service to Guest Relations event staff and assisting with the administrative support and day-to-day operations of the Guest Relations department. This role is responsible for the onboarding of all new hire employees, staffing and reconciling Special Events, and assisting with the planning, execution, and reconciliation of public events held at Empower Field at Mile High. Duties and Responsibilities Oversee the scheduling, staffing, and training processes for Special Events Coordinate with Special Events department to determine staffing needs for all Special Events Solicit staff availability for Special Events, assign shifts to staff, and schedule those shifts in Dayforce Create event-specific informational resources for staff Reconcile payroll; develop staffing cost reports; compile post-event information for department recap meetings Create and conduct Special Event trainings, both online and in-person Perform Administrative Functions For The Guest Relations Department Field phone calls and emails for the GR department, respond accordingly, or direct inquiries to appropriate responding party Respond to payroll inquiries and other Dayforce requests Update employee profiles in ABI and print ID badges annually Manage the NFL Credential process for Guest Relations staff Assist with implementing the various elements of the Rewards and Recognition program Assist with the planning, execution, and reconciliation of Denver Broncos home games and other public events Assist with the preparation of event day equipment, including ticket taking devices, radios, and usher communicator devices Assist with the setup of stadium gates, ensuring that ticket scanning devices and queue lines are set according to plan Assist with testing tickets to ensure the scanning configurations and restrictions are working as intended Oversee pre-event staffing needs, including admin team, early entry groups, and specialty gates Oversee the operation of Guest Relations Centers Assist GR employees with the use of the event day equipment and troubleshoot issues as they arise Help respond to employee and guest concerns during the event Assist in the recruitment, hiring, and onboarding of part-time Guest Relations team members Coordinate with Human Resources to ensure that newly hired Guest Relations Team Members complete all required onboarding processes in a timely manner Create employee profiles in ABI and print employee ID badges for each employee prior to the new hire orientation Assist the Guest Relations Assistant Manager with scheduling and conducting in-person interviews on a limited basis Oversee small public and private events Oversee GR Captains, Supervisors, and Team Members during the events Act as liaison between Guest Relations and the other departments responsible for executing the events Assist with reconciling payroll; developing staffing cost reports; compiling post-event information for department recap meetings Minimum Requirements Cover letter, resume and references Bachelor’s degree 1 year of full‑time sports related experience Proficient working in Excel, Word, Outlook, and PowerPoint 1 year of customer service experience Preferred Skills and Ability Bachelor’s degree in Sports Management/Administration/Business or related field Internship in Venue Operations or Guest Services (minimum of 6 months) 2+ years of full‑time sports related experience Experience working with event day technology (radios, ticket scanners, etc.) Strong attention to detail and ability to work with extreme accuracy under pressure Ability to protect personal and payroll information by keeping information confidential Experience with HRM/HRIS systems (e.g. Dayforce, Greenhouse, HireRight, etc.) In accordance with the Colorado Equal Pay for Equal Work Act, the salary for this role is $48,000 - $56,000. The Denver Broncos Football Club and Stadium Management Company are an equal opportunity employer and do not unlawfully discriminate on the basis of race, color, religion, national origin, sex, age 40 and over, disability, genetic information, or any other status protected by applicable law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job‑related factors. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization. #J-18808-Ljbffr

Vacancy posted 18 hours ago
Similar jobs that could be interesting for youBased on the Guest Relations Coordinator in Denver, CO vacancy
  • $65k

    "We are seeking a detail-oriented Remote Hospitality & Guest Relations Coordinator to join our growing team. In this role, you will be the primary point of contact for our travelers, ensuring their journey is seamless from booking to return. You will manage guest inquiries... 
    Suggested
    Local area
    Remote work

    Xperience Xscape Travels

    Denver, CO
    more than 2 months ago
  • $22.5 per hour

     ...Guest Relations Parking Attendant Empower Field at Mile High The Denver Broncos are one of the most popular franchises in all of sports. Whether judged by the measure of wins and championships, attendance, national television exposure or by the Broncos' reputation... 
    Suggested
    Hourly pay
    Part time
    Flexible hours
    Shift work

    Denver Broncos and Stadium Management Company

    Denver, CO
    4 days ago
  • $48k - $56k

     ...A professional sports franchise in Denver is seeking a Guest Relations Coordinator to oversee staffing and scheduling for events. The role involves managing the onboarding of new staff, assisting with public events, and handling administrative functions within the Guest... 
    Suggested

    Denver Broncos Football Club

    Denver, CO
    2 days ago
  •  ...Tenant Relations Coordinator Position Summary We are seeking a dedicated, highly organized Tenant Relations Coordinator to support a fast-paced property management team. This role is essential in fostering... 
    Suggested
    Contract work
    Work at office
    Local area
    Monday to Friday

    Ultimate Staffing

    Denver, CO
    2 days ago
  • $27.88 - $32.69 per hour

     ...Collections/Client Relations Coordinator The Collections/Client Relations Coordinator is responsible for managing and executing the collection of outstanding accounts receivable. This role ensures timely payments from clients, maintains accurate records, and works closely... 
    Suggested
    Hourly pay
    Full time
    Work experience placement
    Work at office

    Staff

    Denver, CO
    2 days ago
  • $30.04 - $33.65 per hour

     ...Food Access Partner Agencies & Relations Coordinator Metro Caring works with our community to meet people's immediate need for nutritious, culturally relevant food while building a movement to end hunger at its root. Our innovative programming spans Healthy Food Access... 
    Hourly pay
    Full time
    Temporary work
    Summer work
    Work at office
    Local area
    Immediate start
    Relocation
    Shift work
    Weekend work
    Afternoon shift
    1 day per week

    Mondadori Digital S.p.A.

    Denver, CO
    5 days ago
  •  ...Life including, without limitation, those related to religious belief or ministry...  ...large, high-performing schools. Capernaum Coordinator Summary: Essential Duties: Spiritual Development...  ...summer staff, work crew and adult guests for summer camps. Model excellence in contact... 
    Temporary work
    Summer work
    Work at office
    Local area
    Flexible hours

    Dormont Manufacturing Company

    Centennial, CO
    3 days ago
  • $19.29 - $20 per hour

     ...Kitchen Coordinator The Kitchen Coordinator is responsible for preparing, heating, and serving...  ...to provide feedback. Serves guests respectfully, using a Trauma-Informed Approach...  ...Qualifications of Position One year related experience in cooking or similar... 
    Hourly pay
    Full time
    Temporary work
    Shift work

    Volunteers of America Colorado

    Denver, CO
    2 days ago
  •  ...Workplace Experience Coordinator As a Workplace Experience Coordinator, you'll be responsible...  ...service experience to employees and guests of a designated building. This job is part...  ...or GED with up to 2 years of job-related experience. Ability to follow basic work... 
    Second job
    Work at office

    HireTalent

    Denver, CO
    2 days ago
  •  ...Special Orders Coordinator Come work and play in the mountains! Whether it's your first-...  ...lifelong connections with teammates and guests from around the world. With 40+ resorts...  ...tracking Provide support for EDI and Vendor Relations during peak seasons Perform additional... 
    Full time
    Seasonal work
    Shift work

    Vail Resorts

    Aurora, CO
    4 days ago
  •  ...Shani Sorensen - State Farm Agent in Englewood, Colorado is looking for a Customer Relations Representative to drive exceptional customer experiences. The role involves handling customer inquiries, maintaining records, and supporting retention strategies. Ideal candidates... 

    Shani Sorensen - State Farm Agent

    Englewood, CO
    2 days ago
  • $19.29 - $23.1 per hour

     ...Customer Relations Specialist We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as... 
    Part time
    Work at office
    Local area
    Immediate start

    Suburban Propane

    Denver, CO
    1 day ago
  •  ...uncover additional sales and service opportunities; Present a professional, confident and enthusiastic image to develop trusting relationships with all customers; Effectively manage customer account data which includes setting up new accounts and maintaining related data... 
    Part time

    Suburban Propane

    Littleton, CO
    3 days ago
  • $50 per hour

     ...new facilities in New Mexico that require an experienced MDS Coordinator. Alamagordo Roswell Gallup Farmington Taos Las Cruces Grants Pay...  ...and/or responsible party. Continually updating knowledge base related to data entry and computer technology. Completes electronic... 
    Full time
    Local area
    Relocation

    SupportFinity

    Denver, CO
    1 day ago
  •  ...photos of goods are taken and accounted for before taking them Coordinating with vendors, carriers and internal teams to ensure smooth...  ...Perform administrative support tasks and process documentation related to shipping, receiving, and inventory. Set up and maintain... 
    Apprenticeship
    For subcontractor
    Work at office
    Local area
    Immediate start

    R.K.Industries

    Aurora, CO
    3 days ago
  • $32.02 per hour

     ...upon position type and/or level. Job Summary The Coding Coordinator monitors operations, functions, workflow, and services by third...  ...complete assignments per the Master Services Agreement and related Statements of Work. Work Model & Salary 100% Remote The... 
    Work experience placement
    Immediate start
    Remote work

    Baylor Scott & White Health

    Denver, CO
    4 days ago
  • $90k - $120k

     ...this Role PAR Electrical Contractors, LLC is seeking a Proposal Coordinator to join the Estimating Team. You will play a key role in...  ...degree in Business, Communications, Construction Management, or related field (or equivalent experience). 2+ years of experience in proposal... 
    For contractors
    Work at office
    Local area
    Visa sponsorship
    Work visa

    Quanta Services

    Englewood, CO
    2 days ago
  • $20 - $27 per hour

     ...Job Title: Materials Coordinator Company: Loenbro, LLC Business Unit/Department: Prefabrication Location: Centennial, CO / On-site Reports...  ...traceability when required. Safely operate forklifts and related material‑handling equipment. Follow all safety procedures, PPE... 
    Full time
    Local area

    Dormont Manufacturing Company

    Centennial, CO
    3 days ago
  •  ...customer contact by providing proactive customer service with prompt follow up/follow through when appropriate. Maintain and archive all related paperwork per record retention policies. Research customer concerns and complaints, then take appropriate action within the... 
    Temporary work
    Work experience placement
    Casual work
    Immediate start
    Remote work

    GF Health Products, Inc.

    Denver, CO
    2 days ago
  • $20 - $25 per hour

     ...Treatment Care Coordinator Bright Now! Dental supported by Smile Brands is seeking a motivated and patient-focused Treatment Care Coordinator...  ...office teams Qualifications At least one year of related experience Knowledge of dental terminology Strong... 
    Work at office
    Local area
    Monday to Friday
    Flexible hours

    Smile Brands

    Aurora, CO
    3 days ago
  • $24 - $26 per hour

     ...Scheduling Coordinator Covenant Aviation Security (CAS) is seeking a Scheduling Coordinator to support workforce scheduling and staffing...  ..., and workforce management systems. Generate reports related to staffing, attendance, overtime, and workforce utilization.... 
    Hourly pay
    Contract work
    For contractors
    Casual work
    Work at office
    Local area
    Flexible hours

    Covenant Services

    Denver, CO
    18 hours ago
  •  ...About the job Customer Relations Specialist Overview We are looking for a Customer Relations Specialist to support clients...  ...role, you will assist clients in exploring travel options, coordinating reservations, and ensuring a smooth and positive experience... 
    Remote work
    Flexible hours

    Traveling with Tasha

    Aurora, CO
    3 days ago
  •  ...We are seeking a detail-oriented and community-focused Food Coordinator to join the Downtown Denver Islamic Center (DDIC). This part-time...  ...Keeping: Collect and manage all receipts and documentation related to food purchases to ensure accurate reporting. Driver Coordination... 
    Part time
    Work at office
    Local area
    Remote work

    Colorado Nonprofit Association

    Denver, CO
    2 days ago
  • $59.4k - $72.6k

     ...ND; Maple Grove, MN; or Denver, CO AE2S is seeking a Proposal Coordinator to join our growing Proposals team. This role is ideal for someone...  ...degree in Communications, Marketing, Journalism, English, or related field required. Proficient in Adobe InDesign, Illustrator, and... 
    Temporary work
    Work at office
    Flexible hours
    Night shift
    Afternoon shift

    Advanced Engineering and Environmental Services, Inc.

    Littleton, CO
    2 days ago
  •  ...Proposal Coordinator York Space Systems was founded to radically improve spacecraft affordability and reliability, transforming, and enabling...  ...degree in Business, Communications, English, Engineering, or related field (or equivalent experience). Experience supporting U.S.... 
    Permanent employment
    Work at office
    Local area
    Worldwide

    York Space Systems LLC

    Englewood, CO
    1 day ago
  • $19.29 - $23.1 per hour

     ...Overview We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact... 
    Part time
    Work at office
    Local area
    Immediate start

    Suburban Propane

    Denver, CO
    2 days ago
  • $20 - $23 per hour

     ...Intake Coordinator Denver Wellness Associates is a dedicated mental health clinic focused on providing compassionate, high-quality care...  ...patient intake and care. Assist in gathering and analyzing data related to patient intake and appointment metrics. Other Duties:... 
    Bi-weekly pay
    Hourly pay
    Work at office

    Sasco River Center

    Denver, CO
    3 days ago
  •  ...business language; maintain SSOT. Cross‑Practice Integration: Coordinate with Problem, Change, Release, Service Continuity, and SOC/Cyber...  ...Technology, Computer Science, Business Administration, or related field, or equivalent relevant work experience. 8+ years of experience... 
    Contract work
    Work experience placement
    Work at office
    Shift work

    ASM Research, An Accenture Federal Services Company

    Denver, CO
    2 days ago
  • $62.2k - $105.7k

     ...of services with minimal disruption. The Incident Manager will coordinate cross-functional teams, manage incident responses based on...  ...improvement. Candidates should have a Bachelor's degree in IT or related fields and 1-3 years of relevant experience. A secret security... 

    ASM Research, An Accenture Federal Services Company

    Denver, CO
    18 hours ago
  • $26 - $28 per hour

     ...hotel stays. About the Role We are looking for a Hospitality Coordinator to join our team. This position is part-time and based in a corporate...  ...with Meeting & Event Managers to execute events, greeting guests, and assisting as needed. The successful candidate will be... 
    Part time
    Work at office
    Local area

    Pyramid Global Hospitality

    Littleton, CO
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Relations Coordinator. Be the first to apply!