Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Relations Coordinator

$48k - $56k

Denver Broncos Football Club

The Denver Broncos are one of the most popular franchises in all of sports. Whether judged by the measure of wins and championships, attendance, national television exposure or by the Broncos' reputation locally and throughout the NFL, there are few parallels in the world of professional sports. We are dedicated to being the best team to cheer for, play for, and work for across all of sports. We are looking for employees who are passionate about what they do, have fun doing it, and proud to represent the Denver Broncos Football Club and Empower Field at Mile High. Job Summary The Guest Relations Coordinator is responsible for providing excellent service to Guest Relations event staff and assisting with the administrative support and day-to-day operations of the Guest Relations department. This role is responsible for the onboarding of all new hire employees, staffing and reconciling Special Events, and assisting with the planning, execution, and reconciliation of public events held at Empower Field at Mile High. Duties and Responsibilities Oversee the scheduling, staffing, and training processes for Special Events Coordinate with Special Events department to determine staffing needs for all Special Events Solicit staff availability for Special Events, assign shifts to staff, and schedule those shifts in Dayforce Create event-specific informational resources for staff Reconcile payroll; develop staffing cost reports; compile post-event information for department recap meetings Create and conduct Special Event trainings, both online and in-person Perform Administrative Functions For The Guest Relations Department Field phone calls and emails for the GR department, respond accordingly, or direct inquiries to appropriate responding party Respond to payroll inquiries and other Dayforce requests Update employee profiles in ABI and print ID badges annually Manage the NFL Credential process for Guest Relations staff Assist with implementing the various elements of the Rewards and Recognition program Assist with the planning, execution, and reconciliation of Denver Broncos home games and other public events Assist with the preparation of event day equipment, including ticket taking devices, radios, and usher communicator devices Assist with the setup of stadium gates, ensuring that ticket scanning devices and queue lines are set according to plan Assist with testing tickets to ensure the scanning configurations and restrictions are working as intended Oversee pre-event staffing needs, including admin team, early entry groups, and specialty gates Oversee the operation of Guest Relations Centers Assist GR employees with the use of the event day equipment and troubleshoot issues as they arise Help respond to employee and guest concerns during the event Assist in the recruitment, hiring, and onboarding of part-time Guest Relations team members Coordinate with Human Resources to ensure that newly hired Guest Relations Team Members complete all required onboarding processes in a timely manner Create employee profiles in ABI and print employee ID badges for each employee prior to the new hire orientation Assist the Guest Relations Assistant Manager with scheduling and conducting in-person interviews on a limited basis Oversee small public and private events Oversee GR Captains, Supervisors, and Team Members during the events Act as liaison between Guest Relations and the other departments responsible for executing the events Assist with reconciling payroll; developing staffing cost reports; compiling post-event information for department recap meetings Minimum Requirements Cover letter, resume and references Bachelor’s degree 1 year of full‑time sports related experience Proficient working in Excel, Word, Outlook, and PowerPoint 1 year of customer service experience Preferred Skills and Ability Bachelor’s degree in Sports Management/Administration/Business or related field Internship in Venue Operations or Guest Services (minimum of 6 months) 2+ years of full‑time sports related experience Experience working with event day technology (radios, ticket scanners, etc.) Strong attention to detail and ability to work with extreme accuracy under pressure Ability to protect personal and payroll information by keeping information confidential Experience with HRM/HRIS systems (e.g. Dayforce, Greenhouse, HireRight, etc.) In accordance with the Colorado Equal Pay for Equal Work Act, the salary for this role is $48,000 - $56,000. The Denver Broncos Football Club and Stadium Management Company are an equal opportunity employer and do not unlawfully discriminate on the basis of race, color, religion, national origin, sex, age 40 and over, disability, genetic information, or any other status protected by applicable law or regulation. It is our intention that all qualified applicants be given equal opportunity and that selection decisions are based on job‑related factors. Those applicants requiring reasonable accommodation to the application and/or interview process should notify a representative of the organization. #J-18808-Ljbffr

Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Guest Relations Coordinator in Denver, CO vacancy
  • $48k - $56k

    A professional sports franchise in Denver is seeking a Guest Relations Coordinator to oversee staffing and scheduling for events. The role involves managing the onboarding of new staff, assisting with public events, and handling administrative functions within the Guest... 
    Suggested

    Denver Broncos Football Club

    Denver, CO
    1 day ago
  • $22 - $24 per hour

     ...Pharmacy Coordinator The Pharmacy Coordinator will be responsible for the collection of...  ...designated party when applicable Greets guests Handles incoming mail Other duties...  ...~1+ years pharmacy or other healthcare-related experience preferred. ~ Excellent interpersonal... 
    Suggested
    Local area
    Monday to Friday
    Flexible hours
    Shift work
    Night shift
    Afternoon shift

    BrightSpring Health Services

    Englewood, CO
    13 hours ago
  •  ...Life including, without limitation, those related to religious belief or ministry...  ..., high-performing schools. Capernaum Coordinator Summary: Essential Duties:...  ...quality summer staff, work crew and adult guests for summer camps. Model excellence... 
    Suggested
    Temporary work
    Summer work
    Work at office
    Local area
    Flexible hours

    Young Life

    Centennial, CO
    2 days ago
  • $24 - $26 per hour

     ...Workplace Experience Coordinator Bill Rate: $24-26/HR Hours: M-F 8am -5pm Location: 370...  ...inquiries or complaints from employees, guests, and co-workers. Provide solutions in a...  ...Diploma or GED with up to 2 years of job-related experience. Ability to follow basic work... 
    Suggested
    Second job
    Work at office

    AA2IT

    Denver, CO
    2 days ago
  • $54.08k - $75.71k

     ...Job Announcement Title: Donor Relations Specialist Position Status: Full-time, Non-...  ...oversee event logistics with a focus on guest experience Track progress, provide updates...  ...with finance department. Recruit and coordinate event volunteers and serve as their... 
    Suggested
    Full time
    Self employment
    Work at office
    Flexible hours
    Afternoon shift

    Center for Work Education and Employment

    Denver, CO
    3 days ago
  •  ...Job Description Job Description Description: Optimal Home Care is looking for a Provider Relations Coordinator (PRC) to provide services for our patients! About us: Optimal Home Care is a trusted and growing agency serving the great Colorado area. Optimal... 
    Local area

    Optimal Home Care

    Denver, CO
    12 days ago
  • $19.29 per hour

     ...S. Yosemite Greenwood Village, CO 80112 Overview The Guest Service Agent is responsible for providing attentive, courteous...  ...safe deposit boxes. Qualifications College course work in related field helpful. Experience in a hotel or a related field preferred... 
    Hourly pay
    Full time
    Part time
    Worldwide
    Flexible hours
    Shift work

    Residence Inn Denver Tech Center

    Centennial, CO
    1 day ago
  • $200k - $225k

     ...Job Description The role: Our Institutional Consultant Relations Team is looking for a Director, Consultant Relations to partner...  ...value for consultants and their institutional clients. Coordinating with Sales team to achieve our organic AUM and revenue growth... 

    Imea

    Denver, CO
    3 days ago
  • $19.95 - $24.52 per hour

    Position Summary The Guest Services Specialist will team with the Guest Services staff...  ...highest standards of guest services and relations, and will interact closely with timekeepers...  ...assistants, and other staff on coordination of client and visitor appointments, particularly... 
    Hourly pay
    Full time
    Temporary work
    For contractors
    Casual work
    Work at office
    Flexible hours

    Reed Smith LLP

    Denver, CO
    1 day ago
  • $171.19k - $189.85k

     ...strategic, high judgement and collaborative Director of Public Relations to support initiatives that advance STACK’s brand, reputation...  ...leadership across North America (with selective global coordination). This role will support media relations, crisis communications... 
    Contract work
    Local area
    Flexible hours
    Shift work
    Night shift

    STACK Infrastructure

    Denver, CO
    3 days ago
  •  ...conducting site visits, and supporting legal operations such as case coordination, legal research, and victim advocacy, requiring strong legal...  ...method of transportation when needed to perform job‑related essential functions. Other Benefits Basic Health, Dental, Vision... 
    Work at office
    Local area
    Night shift

    ALTO

    Denver, CO
    1 day ago
  • $69.56k - $106.62k

     ...your application for the opportunity below: Infection Prevention Coordinator Job Summary and Qualifications The Infection...  ...clinical laboratory scientist preferred. ~ Bachelor's degree in related field. Degree in Nursing or other clinical related field, preferred... 
    Temporary work
    Local area
    Flexible hours

    Mission Hospital

    Englewood, CO
    3 days ago
  •  ...Responsibilities: Oversee logistics systems and daily operations Coordinate distribution process with various departments Develop and...  ...: Previous experience in logistics, warehouse, or other related field Previous experience with shipping and receiving... 
    Shift work
    Weekday work

    American Tape & Label

    Arvada, CO
    6 days ago
  • $17 - $21 per hour

     ...Food & Beverage Coordinator Denver, Colorado - Cherry Creek Non-Exempt, Full-Time Reports to: Director of Food and Beverage Pay...  ..., particularly liquor laws, while delivering an exceptional guest experience. Essential Functions and Duties: Work as Banquet... 
    Full time
    Night shift
    Weekend work

    Stonebridge Companies

    Denver, CO
    1 day ago
  • $22 - $25 per hour

     ...Staffing Services is actively seeking an experienced Intake Coordinator to join their client's dynamic behavioral health team on a...  ...cooperation with an RN Coordinator to identify potential problems related to the proposed admission. Has an appropriate RN... 
    Hourly pay
    Contract work
    Temporary work
    Work at office
    Local area

    Ultimate Staffing

    Denver, CO
    4 days ago
  •  ...deactivation of closed sites across all listing platforms Coordinate with Operations and Marketing on hours changes, grand openings...  ...Experience Bachelor's degree in Marketing, Communications, or a related field, required Minimum 2 years of proven experience in... 
    Temporary work
    Local area

    Ultimate Shine Car Wash

    Denver, CO
    2 days ago
  •  ...organized individuals to join our team as Experience Planning Coordinators . In this role, you will assist clients with planning and...  ...Professional growth and development opportunities Travel‑related perks and benefits (details provided during onboarding) Collaborative... 
    Remote work
    Flexible hours

    Effortless travel solutions ETS

    Aurora, CO
    2 days ago
  • $24 - $27 per hour

     ...Hospice Intake Coordinator Location: 12600 W Colfax Ave Suite B-200, Lakewood, CO 80215 Schedule: Sunday to Thursday 10am to 6:30pm About...  ...with regulatory requirements and documentation standards related to hospice admissions. Crisis Intervention: Addressing any crisis... 
    Hourly pay

    Bloom Healthcare

    Lakewood, CO
    4 days ago
  • $32.02 per hour

     ...upon position type and/or level. Job Summary The Coding Coordinator monitors operations, functions, workflow, and services by third...  ...complete assignments per the Master Services Agreement and related Statements of Work. Work Model & Salary 100% Remote The... 
    Work experience placement
    Immediate start
    Remote work

    Baylor Scott & White Health

    Denver, CO
    4 days ago
  • $20.54 - $27.21 per hour

     ...States.**Land Rover Denver is currently looking for a Portfolio Coordinator to join their team!Our Portfolio Coordinator is responsible...  ...all paperwork and arranges for return of vehicle* One year of related sales experience or customer service experience preferred* Clean... 
    Hourly pay
    Full time
    Temporary work
    Part time
    Local area
    Flexible hours

    Holman Enterprises

    Centennial, CO
    7 hours ago
  •  ...services Provide excellent customer service to members and guests, while building lasting connections. Effectively communicate...  ...independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination... 
    Shift work

    Hand & Stone - 7705 Wadsworth Boulevard - Arvada, CO

    Arvada, CO
    13 hours ago
  • $19 per hour

     ...you are the first point of contact for guests and play a key role in delivering the warm...  ...in a clean and welcoming condition. Coordinate with housekeeping and maintenance to ensure...  ...and procedures, including those related to safety, security, and confidentiality... 
    Hourly pay
    Full time
    Work at office
    Local area
    Flexible hours
    Night shift
    Afternoon shift

    The Inverness Denver

    Englewood, CO
    25 days ago
  •  ...billing processes; Utilize a proactive sales approach to uncover additional opportunities; Present a professional, confident image to develop trusting relationships; Effectively manage customer account data including setting up new accounts and maintaining related data... 
    Part time

    Suburban Propane

    Littleton, CO
    4 days ago
  •  ...Party Coordinator The Party Coordinator is responsible for selling fun! Our ideal team member will serve as the 'First Point of Contact' of Urban Air and work with our guests to design the perfect combination of food, drinks, and attractions for birthday parties, church... 
    Casual work
    Weekend work
    Afternoon shift

    Urban Air Adventure Parks

    Westminster, CO
    1 day ago
  •  ...Rental Coordinator As the rental coordinator for Global Machinery, based out of our Denver location, you will play a critical role in supporting...  ...customer experiences. Work as a team player in all areas related to the business. Qualifications A minimum of 2 years of... 
    Work experience placement

    Global Machinery

    Aurora, CO
    4 days ago
  • $42.9k - $54.3k

     ...Join Our Caring Community The primary function of the Branch Coordinator is to provide clerical support for the branch medical records...  ...Impact Knowledge/Skills/Abilities: Must understand the issues related to the delivery of home health and hospice services and be able... 
    Temporary work
    Apprenticeship
    Work at office

    CenterWell

    Denver, CO
    4 days ago
  •  ...photos of goods are taken and accounted for before taking them Coordinating with vendors, carriers and internal teams to ensure smooth...  ...Perform administrative support tasks and process documentation related to shipping, receiving, and inventory. Set up and maintain organized... 
    Apprenticeship
    For subcontractor
    Work at office
    Local area
    Immediate start

    R.K.Industries

    Aurora, CO
    3 days ago
  • $26 - $28 per hour

     ...hotel stays. About the Role We are looking for a Hospitality Coordinator to join our team. This position is part-time and based in a corporate...  ...with Meeting & Event Managers to execute events, greeting guests, and assisting as needed. The successful candidate will be... 
    Part time
    Work at office
    Local area

    Pyramid Global Hospitality

    Littleton, CO
    2 days ago
  •  ...intend to hire the "best" candidates. We are seeking a BIM/VDC Coordinator to support the design and execution of cutting-edge data...  ...degree in Architecture, Engineering, Construction Management, or related field or years of experience in lieu of the college degree.... 
    Work at office

    Jacobs

    Greenwood Village, CO
    4 days ago
  • $44.35k - $53.22k

     ...function office that includes community use and facility planning coordination. Serves as one of multiple representatives that divide the...  ...equal opportunity and that selection decisions be based on job-related factors. About Us Denver Public Schools is committed to... 
    Permanent employment
    Summer work
    Work at office
    Work from home

    Denver Public Schools

    Denver, CO
    13 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Relations Coordinator. Be the first to apply!