Desktop Administrator

Desktop Administrator

Are you passionate about technology and problem-solving? CoVantage Credit Union is seeking a Desktop Administrator to join our knowledgeable IS&T team. In this role, you will manage the day-to-day operations, maintenance, and support of the credit union's desktop infrastructure and related systems. You'll work closely with other IS&T teams to ensure desktop environments are secure, reliable, and optimized to support business operations while maintaining compliance with credit union policies and regulatory requirements.

As a CoVantage team member, you'll receive a 401k employer match of up to 200%, a bonus of annual salary up to 4%, a generous employer HSA contribution, and paid time off for community service.

Job Duties:

• Manage and maintain the credit union's desktop infrastructure, ensuring systems are secure, reliable, and operating efficiently
• Monitor desktop environments and review system logs to proactively identify, troubleshoot, and resolve issues
• Administer Windows operating systems, including system optimization, version upgrades, security patching, and problem resolution.
• Design, configure, document, and support physical computer deployments across the organization
• Create and maintain Windows images and manage software deployment, upgrades, and package management using ManageEngine Endpoint Central
• Collaborate with other IS&T teams to ensure desktop systems align with business needs and security standards
• Assist with disaster recovery testing and support the credit union's business continuity efforts through participation in semi-annual Hot Site tests
• Research, evaluate, and recommend new hardware, software, and technology solutions to improve efficiency and performance
• Support and promote information security policies, procedures, and security awareness initiatives to ensure compliance with credit union, NCUA, and FFIEC requirements
• Maintain documentation for desktop systems, configurations, processes, and procedures

Qualifications:

• Associate's Degree in networking, computer programming, or equivalent relevant work experience
• Working experience administering Windows desktop operating systems
• Knowledge of desktop computer and server operating systems.
• Strong written and verbal communication skills and the ability to work in direct, professional contact with a wide variety of people on a daily basis
• Ability to work independently and accurately under pressure to meet business needs

Depending on qualifications and experience of applicants, CoVantage may elect to modify this position, including title and/or pay without reposting the opportunity.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.