Middle Office Specialist / Capital Markets

Job Description

Duration: 12 months (possible extension/ conversion)

Location: Charlotte, NC (Hybrid)

KEY RESPONSIBILITIES

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• Partner directly with Global Markets, trading, operations, compliance, and other business stakeholders to understand business needs and operational challenges.
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• Analyze end-to-end business and middle-office processes, identifying risks, gaps, dependencies, and opportunities for improvement.
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• Gather, document, challenge, and refine detailed business and functional requirements.
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• Understand how trades and related business activity flow through the organization and how different business and operational functions interact.
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• Translate complex business and operational needs into clear, actionable requirements.
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• Engage stakeholders to move beyond surface-level requests and identify the underlying business problem.
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• Evaluate impacts across business functions and operational processes.
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• Support initiatives affecting CIB and frontline business organizations.
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• Deliver high-quality analysis and documentation within established timelines and SLAs.
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• Communicate effectively across multiple stakeholder groups in a highly collaborative and communication-heavy environment.
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“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans. ”