Overnight Front Desk Associate

Maison Hudson | West Village, New York City Overnight Front Desk Concierge – Full-Time Maison Hudson | West Village, New York City Maison Hudson is seeking an experienced and highly dependable Overnight Front Desk Concierge to independently oversee overnight operations at our luxury residential property in the West Village. The ideal candidate must have previous hotel front desk or luxury hospitality experience and be comfortable managing the property independently overnight while providing personalized, discreet, and attentive service to residents and guests. Key Responsibilities Independently manage all front desk and concierge operations during the overnight shift. Deliver personalized and professional service to residents and guests. Maintain control and awareness of the lobby, entrances, visitors, and overall property activity. Handle guest requests, concerns, and unexpected situations independently and professionally. Assist with arrivals, departures, transportation, deliveries, luggage, and concierge requests. Monitor property access while maintaining resident privacy, safety, and security. Oversee overnight access and requests related to the spa, fitness center, and other amenities. Coordinate with engineering, housekeeping, management, or emergency services when necessary. Monitor and report maintenance or operational issues that arise overnight. Maintain accurate records of guest requests, incidents, deliveries, and important overnight activity. Ensure public and guest-facing areas remain organized and presentable. Prepare a detailed and accurate handover for the morning team. Qualifications Previous hotel front desk experience is required. Luxury hotel, boutique hotel, or luxury residential experience is strongly preferred. Experience working overnight or independently is preferred. Strong guest-service and problem-solving skills. Ability to remain composed and make sound decisions without direct supervision. Professional appearance and communication skills. Strong attention to detail, discretion, reliability, and accountability. Comfortable using hotel/property management systems, email, and standard office technology. Flexible availability for overnight shifts, including weekends and holidays. Schedule Full-Time | Overnight Shift This position requires consistent overnight availability and the ability to independently manage overnight operations. About Maison Hudson Maison Hudson provides an intimate luxury residential experience in New York City's West Village, centered around personalized service, discretion, privacy, and attention to detail. The Overnight Front Desk Concierge serves as the primary point of contact during overnight hours and is entrusted with maintaining Maison Hudson's service and operational standards throughout the night. #J-18808-Ljbffr MAISON HUDSON