Analytics Coordinator

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About Us

Augusta University is Georgia's innovation center for education and health care, training the next generation of innovators, leaders, and healthcare providers in classrooms and clinics on four campuses in Augusta and locations across the state. More than 12,000 students choose Augusta for educational opportunities at the center of Georgia's cybersecurity hub and experiential learning that blends arts and application, humanities, and the health sciences. Augusta is home to Georgia's only public academic health center, where groundbreaking research is creating a healthier, more prosperous Georgia, and world-class clinicians are bringing the medicine of tomorrow to patient care today. Our mission and values make Augusta University an institution like no other.

Augusta University's distinct characteristics in education and research include real-world experiences and community engagement, as well as a culture of building community, corporate and government partnerships that address health, security, economic and societal concerns locally and across the state.

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found online at

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found online at .

Location

Augusta University

Our Health Sciences Campus: 1120 15th Street, Augusta, GA 30912

Our Summerville Campus: 2500 Walton Way, Augusta, GA 30904

College/Department Information

The Division of Institutional Effectiveness (IE) provides support and leadership through planning, assessment, data analysis and reporting, performance monitoring and improvement, and project management. The practical and collaborative services drive overall organizational improvements in quality, responsiveness, and efficiency for internal and external stakeholders.

Job Summary

The Analytics Coordinator supports the organization and execution of tasks ultimately reflected in the Institutional Analytics Roadmap and Institutional Survey Scheduling Calendar. By using project and change management methodologies, this coordinator will track analytics products and survey initiatives through every phase of development, launch operations, ensure quality control pertaining to data access and design, and communicate on all deliverables.

Responsibilities

The duties include, but are not limited to:

INSTITUTIONAL ANALYTICS PRODUCT COORDINATION : Uses the institution's standardized project and change management methodologies and templates to develop, track, plan, and communicate university analytics products reflected in the Institutional Analytics Roadmap. Develops comprehensive project plans, including schedules, work breakdown structures, and timelines. Coordinates the formal vetting and approval process for analytics products through meticulous communication and record-keeping of progress. Monitors every step of the analytics project checklist and stays ahead of upcoming analytics products updates reflected in the Institutional Analytics Roadmap. Works closely with the Director of Institutional Analytics to support internal teams and customers. Coordinate and prepare for meetings (e.g., scheduling and agendas). Record specific action items and decisions reached during meetings. Ensure all action items are documented and clearly communicated to the responsible parties. Works with the Director of Institutional Analytics to continuously improve the already existing Institutional Analytics project and change management materials such that they properly support the data community (e.g., how to request access to apps, how to provide feedback on apps). Ensures all project documentation is complete and securely stored.

INSTITUTIONAL SURVEY COORDINATION : Coordinates institutional administrative survey processes by implementing project and change management methodologies, which generally involve facilitating communications, recording decisions for survey scheduling approval with requestors and Designated Senior Officials, and updating the Institutional Survey Scheduling Calendar. Provides support for a set of standardized, scheduled evaluations, assessments, and benchmarking surveys. Schedules recurring survey administrations and carries out the planning tasks prior to the launch. Monitors survey traffic on behalf of the institution for possible collisions based on known recurring disseminations. Supports vendor relationships for tools required for survey administration. Ensure all survey approval documentation and target audience lists are securely stored.

DESIGN STANDARDS & DATA VISUALIZATION: Reviews analytics tools using Augusta University Data Design Standards to ensure end users have a cohesive institutional dashboard experience and works with analysts to ensure analytics tools are aligned with the data design standards. Monitors trends in data visualization and recommends strategic directions to Institutional Effectiveness as they may impact our standard operating procedures for developing analytics tools. Represents the university at conferences and workshops related to data analytics and visualization project organization.

TRAINING & COMMUNICATIONS : Coordinates analytics training and develops training materials for the campus community regarding Augusta University's Data Design Standards and understanding Augusta University's analytics environment. Develops strategic communications plans and corresponding content customized to the purpose and audience of the analytics product or survey initiative (e.g., scheduling subscriptions). Communicates project and survey statuses (e.g., response rates) to stakeholders. Update the Institutional Analytics website with Power BI apps, training resources, and announcements. Update IE's Survey Research website. Develops standard operating procedures.

OTHER : Perform all other duties as assigned.

Required Qualifications

Bachelor's degree from an accredited college or university and a minimum of two years of experience in project coordination, operations support, or a related role involving planning, tracking, and communicating tasks, projects, or processes.

Preferred Qualifications

Bachelor's degree from an accredited college or university or Master's degree from an accredited college or university in information design, data science, UX/UI, graphic design, or related field. Experience in a higher education environment. Proficiency with task tracking (e.g., Microsoft Planner) and survey software. Proficiency with Microsoft Excel.

Knowledge, Skills, & Abilities

KNOWLEDGE
Proficient in Microsoft Office and other computer software/databases.

SKILLS
Excellent interpersonal, written, and verbal communication skills.

Detail-oriented with strong prioritization and organizational skills.

ABILITIES
Ability to maintain confidentiality and exercise sound judgment under pressure.
Proven ability to develop collaborative relationships with various groups and earn the respect of leadership.

Shift/Salary/Benefits

Shift: Days; M-F (Work outside of the standard business hours may be required)

Salary to be commensurate with qualifications of the selected candidate within the established range (generally minimum-midpoint) of the position

Recruitment Period: Until Filled

Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.

Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.

Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Augusta University.

If applicable for the specific position based on the duties: the candidate will also need to have a credit check completed for Positions of Trust and or approved departmental Purchase Card usage.

Motor vehicle reports are required for positions that are required to drive an Augusta University vehicle.

For Faculty Hires: Final candidates will be required to provide proof of completed academic degree(s) as well as post-secondary coursework in the form of original transcript(s). Those candidates trained by a foreign institution will also be required to provide an educational/credential evaluation.

All employees are responsible for ensuring the confidentiality, availability, and integrity of sensitive [patient, student, employee, financial, business, etc.] information by exercising sound judgment and adhering to cybersecurity and privacy policies during their employment and beyond.

Other Information

This position is also responsible for promoting a customer-friendly environment and providing superior service to our patients, students, faculty, and employees. "Augusta University is a patient-and family-centered care institution, where employees partner every day with patients and families for success."

Augusta University is a tobacco-free environment, and the use of any tobacco products on any part of the campus, both inside and outside, is strictly prohibited.

Equal Employment Opportunity

Augusta University is proud to be an equal opportunity employer welcoming applicants from underrepresented groups, including individuals with disabilities and veterans.

How To Apply

Consider applying with us today!

Applicants are encouraged to tailor their resumes to the position of interest by clearly highlighting relevant work experience and skills gained from previous employment. Resumes should reflect how your background aligns with the qualifications and responsibilities of the role.

Select University Faculty & Staff > External Applicants if you are a candidate from outside the university

Select University Faculty & Staff > Internal Applicants if you are a current university employee

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