Client Services Specialist II - Theaters and Residencies

AEG Worldwide - - Responsibilities: Work with client Box Office/Ticketing managers to develop a deep understanding of each client/venue and its unique challenges; Respond to support and service requests from client/venue; Troubleshoot and resolve or escalates technical support issues; Assist with event and promotion configuration for full-service clients; Track and reports all client interactions to ensure consistent, high-quality service